Banqueting Supervisor

Foxhills; Chertsey; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Salary package

Pension scheme

Sick pay

Career development

Country club membership

Dining discounts

Employee platform

EAP 24/7

Anniversary stay

Birthday breakfast

Staff events

Parking

Job summary

Foxhills Collection is seeking a Banqueting Supervisor to lead daily operations of our banquet and F&B outlets at Foxhills Club & Resort in Ottershaw, Surrey. You will supervise staff, uphold service standards, and ensure guest satisfaction during events.

The role requires supervisory experience in hospitality, strong leadership, and flexible availability including evenings, weekends, and holidays. A professional approach to food safety and guest relations is essential.

Qualifications

• Supervisory experience in F&B, hotel or upscale settings.
• Strong leadership and communication skills.
• Excellent customer service and problem-solving abilities.
• Knowledge of food safety and hygiene regulations.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Oversee daily operations of banquet facilities and F&B outlets.
• Supervise and motivate staff to deliver excellent service.
• Assist in training new team members and coach staff.
• Monitor inventory, order supplies, and ensure proper storage.
• Handle guest inquiries and concerns professionally.
• Collaborate with management to boost guest satisfaction and revenue.

Skills

Leadership

Communication

Customer service

Problem solving

Flexibility

Job description

Our mission is to make everyone feel better when they leave than when they arrived. Each of us plays an important role; here is the role you could play...

Job Vacancy: Banqueting Supervisor at Foxhills Collection

Are you a hospitality professional with a passion for leadership and a flair for delivering exceptional dining experiences? Foxhills Collection is currently seeking a dynamic Banqueting Supervisor to join our team at our prestigious establishment.

Position: Banqueting Supervisor
Location: Foxhills Club & Resort, Ottershaw, Surrey
Type: Full-time

About Us

Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and unparalleled hospitality. Located in Ottershaw, our establishment caters to discerning guests from around the world, offering an unforgettable experience marked by elegance and sophistication.

Responsibilities

• Oversee daily operations of the food and beverage outlets, including banquet facilities
• Supervise and motivate food and beverage staff to ensure excellent service delivery and adherence to company standards
• Assist in training new team members and provide ongoing coaching and support
• Monitor inventory levels, order supplies, and ensure proper storage and handling of food and beverages
• Handle guest inquiries, requests, and concerns in a professional and proactive manner
• Collaborate with the management team to develop and implement strategies to enhance guest satisfaction and increase revenue

Requirements

• Previous experience in a supervisory role within the food and beverage industry, preferably in a hotel or upscale restaurant setting
• Strong leadership and communication skills
• Excellent customer service and problem-solving abilities
• Knowledge of food safety and hygiene regulations
• Flexibility to work shifts including evenings, weekends, and holidays

Benefits

• Competitive salary package
• Company pension scheme – People’s Partnership
• Enhanced Company Sick Pay, Maternity and Paternity
• Opportunities for career advancement and professional development.
• Complimentary Country Club Membership giving you access to facilities such as a newly refurbished gym, pools, spa, fitness classes and more.
• Complimentary Country Club Membership for a partner/spouse and children after one years' service.
• Staff discounts on dining, including 50% off in in selected restaurants when on shift, hotel stays, spa treatments, golf access and other amenities.
• Access to our exclusive Employee Engagement platform which offers discounts and/or cash back on over 900 retailers, a wellbeing centre, recognition awards and much more.
• Employee assistance program, with 24/7 assistance available.
• Anniversary stay – a complimentary one night stay and breakfast for two at Foxhills.
• Birthday breakfast – a complimentary breakfast for you and one other at one of our restaurants.
• Colleague social events including an annual staff party
• Free on-site parking

Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.

This position requires the candidate to prove their right to work in the UK