Banking Customer Care Specialist

Barclays; Taunton; Vor Ort; GBP 24.000 - 29.000; Vollzeit

Benefits dieser Stelle

Pension plan

Private medical insurance

Life insurance

Income protection

Zusammenfassung

Barclays is hiring a Customer Service Assistant to support Retail Banking customers in branch or at local hubs. You will greet customers, provide face-to-face guidance, and resolve inquiries with empathy.

The role includes weekend work and starts with a salary of £26,700 plus a core benefits package including pension, private medical insurance, life insurance and income protection. Join the Customer Care team and contribute to a collaborative environment with training and growth opportunities.

Qualifikationen

• Experience in customer service is beneficial.
• Empathy and dedication to helping people in every interaction.

Aufgaben

• Provide resolutions for customer queries and personalise interactions across multiple channels.
• Collaborate with internal teams to meet customer needs and ensure accurate, timely transactions.
• Deliver exceptional customer service by addressing inquiries and resolving issues.
• Support risk management, compliance, and collections as needed within the operations function.
• Adhere to regulatory requirements and internal policies related to customer care.

Jobbeschreibung

Barclays is hiring a Customer Service Assistant to support Retail Banking customers in branch or at local hubs. You will greet customers, provide face-to-face guidance, and resolve inquiries with empathy.

The role includes weekend work and starts with a salary of £26,700 plus a core benefits package including pension, private medical insurance, life insurance and income protection. Join the Customer Care team and contribute to a collaborative environment with training and growth opportunities.