Banking Customer Advisor – Peterborough

Metro Bank (UK)

Peterborough

On-site

GBP 23,000 - 26,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Discretionary annual bonus

Healthcare

Pension scheme

Career development

Job summary

Metro Bank Peterborough is seeking a Banking Representative on a fixed-term contract until 28 February 2027. You will be the friendly face of Metro Bank, delivering exceptional customer service and understanding our products to meet customer needs.

Join a team in a fast-paced retail banking environment, with training blended across live sessions, online modules, and on-the-job coaching. The role involves working 37.5 hours across five days, with potential Saturday shifts and travel

Qualifications

Ability to build effective customer relationships in a fast-paced environment.
Maintain meticulous attention to detail, even under pressure.
Profound understanding of the risks associated with the role and their implications for both yourself, and Metro Bank's customers.
Proficient in computer skills, including a working knowledge of Microsoft Office.

Responsibilities

Interact with customers as the 'face' of Metro Bank, delivering exceptional service.
Work as part of a team, prioritising tasks against changing customer demand and store objectives.
Maintain awareness of regulatory and non-regulatory training and changes to ensure compliance and fairness in all transactions.