Banking Client Support Specialist - Telephony Expert

3761 Barclays - BX - UK; Knutsford; On-site; GBP 25,000 - 35,000; Full time

Job summary

3761 Barclays - BX - UK is seeking a Client Support Specialist in Knutsford to provide exceptional customer service while resolving complex inquiries via phone. You will work Monday to Friday, with shifts between 8am and 7pm.

The ideal candidate should possess excellent customer service and communication skills, along with a strong problem-solving ability. Previous experience in a telephony background is valued. Join us to ensure every customer experience is a positive one!

Qualifications

• Experience delivering exceptional customer service and resolving complex customer needs.
• Ability to adapt to change and manage multiple inquiries, tasks, and priorities.

Responsibilities

• Deliver exceptional customer service through telephony.
• Resolve complex customer needs or requests, focusing on effective communication.
• Perform prescribed activities in a timely manner to high standards.

Skills

Excellent Customer Service skills

Good communication skills

Problem Solving

Job description

3761 Barclays - BX - UK is seeking a Client Support Specialist in Knutsford to provide exceptional customer service while resolving complex inquiries via phone. You will work Monday to Friday, with shifts between 8am and 7pm.

The ideal candidate should possess excellent customer service and communication skills, along with a strong problem-solving ability. Previous experience in a telephony background is valued. Join us to ensure every customer experience is a positive one!