Bank Support Worker

Cambian Group Plc; Stoke-on-Trent; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Recommend A Friend Bonus

Up to 28 Days Holiday

Free DBS Check

Blue Light Card

Stakeholder Pension

Employee Assistance Programme

Annual Employee Awards Evening

Employee Recognition Schemes

Ongoing training with progression to Q

Job summary

CareTech Community Services is seeking a Bank Support Worker in Stoke-on-Trent to support adults with learning disabilities, autism and mental health needs. The role involves personal care, daily living tasks, and community access within a rota-based schedule. Training is provided and DBS clearance is required.

We offer thorough induction, ongoing training, and opportunities for career progression within a supportive team environment.

Qualifications

• Willingness to pursue Level 2 in Health and Social Care.
• Ability to work unsociable hours on a rota.
• Drivers are desirable but not essential.
• Enhanced DBS clearance required (paid for by CareTech).

Responsibilities

• Deliver person-centred support in line with individual support plans.
• Assist with daily living skills and personal care where required.
• Promote independence, dignity, and wellbeing.
• Support activities, appointments, and community access.
• Maintain accurate records and work effectively as part of a team.
• Work a rota including evenings, weekends, bank holidays, and sleep-ins.

Skills

Communication skills

Teamwork

Flexibility

IT basics

Education

Level 2 Health and Social Care

Enhanced DBS

Job description

Bank Support Worker

Location: Stoke-on-Trent
Rate: £12.79 per hour

Zero Hours Contract | Bank | 0 hours per week (rota-based)

Please note: We may be unable to support applications where Home Office visa restrictions prevent candidates from meeting the full contractual hours or requirements of the role.

‘Extraordinary Days, Every Day’

At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs.

We are recruiting Support Workers to join our service in Cliftonville, supporting adults with learning disabilities, autism, and mental health needs. Whether you’re new to care or experienced, this is an opportunity to build a rewarding, long-term career - any truly make a difference!

Role specific criteria:

• General domestic duties in the home
• General cleaning
• Personal care
• Cooking
• Upkeep of infection control practices
• Support in community, to activities and to appointments
• Documentation and recording
• Medication administration
• Following policies and procedures
• Good communication skills
• Checking and documenting finances in the home

Service User Interests

The people we support enjoy a wide range of activities, and Support Workers play a vital role in enabling these experiences, including:

• Arts and crafts
• Days out such as Theme Parks, Meals out, Social activities, Christmas markets etc.
• Holidays and short breaks
• Walks in the local park and community
• Cooking and baking to develop life skills

The Role

You will:

• Deliver person-centred support in line with individual support plans
• Assist with daily living skills and personal care where required
• Promote independence, dignity, and wellbeing
• Support activities, appointments, and community access
• Maintain accurate records and work effectively as part of a team
• Work a rota including evenings, weekends, bank holidays, and sleep-ins

Who We’re Looking For

We’re seeking people who are caring, patient, and respectful, with a positive and resilient approach. You should be confident working independently and within a team, have good communication skills, basic IT and written abilities, and be flexible and reliable.

No previous experience? No problem! If you have the passion, we’ll provide full training and a structured induction programme.

Requirements

• Willingness to work towards Level 2 in Health and Social Care
• Ability to work unsociable hours on a rota basis
• Drivers desirable but not essential
• Enhanced DBS required (paid for by CareTech)

What We Offer

• Recommend A Friend Bonus
• Up to 28 Days Holiday, inclusive of Bank Holidays
• Free DBS Check
• Blue Light Card
• Stakeholder Pension
• Free Employee Assistance Programme
• Annual Employee Awards Evening
• Employee Recognition Schemes
• Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
• CareTech Foundation - Opportunity to apply for family and friend’s grant

Our Values

• Friendly
• Positive
• Innovative
• Empowering
• Person-Centred

CareTech Community Services are proud to inform you that they are a Disability Confident Leader.

Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days.

Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010.

Strictly no agencies

Stoke-on-Trent - Bank Support Worker [SYS-27734]