Bank Support Worker

Community Integrated Care; Hinckley; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

28 days annual leave

Pension

Paid DBS

Blue Light Card

Shopping discounts

Career development

Job summary

Community Integrated Care is seeking Bank Support Workers in Hinckley (LE10) to provide person-centred care for individuals in a home setting. You will have consistent shift patterns, be supported by a close-knit team, and help residents live their best lives.

Join a large UK charity that reinvests in its people, offers DBS paid, Blue Light Card and discounts, and promotes career development and wellbeing across England and Scotland.

Qualifications

• Patience and empathy for others in a care role.
• Reliability and honesty in daily duties.
• Willingness to learn safeguarding and care practices.

Responsibilities

• Support two people in a home environment with personalised care.
• Adhere to scheduled shifts (08:00–14:30, 09:00–13:30, 14:30–21:00/22:00 with sleep-in).
• Participate in training (safeguarding, DoLS, Positive Behaviour Support, diabetes care).

Skills

Patience

Empathy

Reliability

Honesty

Determination

Problem solver

Resilience

Strong work ethic

Team player

Job description

The opportunity and what makes Community Integrated Care a great place to work

Why you'll love working with us

If you're truly looking for a role that is self-rewarding - a job with purpose, progression, and genuine impact - you'll find it here.

This is a role you can really feel proud of - with purpose, stability, and real impact as you would expect working for one of the UK's largest Charities.

We need Passionate, Reliable, Bank Support Workers who are located in Hinckley, Leicester (LE10) £13.12 per hour - make a real difference while doing what you enjoy. You'll spend your full shift with the same person, building genuine connections and delivering truly person-centred support.

Once on shift, you'll be based in one location, giving you the chance to focus on what matters most - supporting people to live their best lives.

• £13.12 per hour
• Turn your hobbies and interests into part of the job
• Work for a multi award-winning charity that reinvests in its people
• Supportive leaders who want you to grow
• 28 days annual leave plus pension
• No uniform - just wear what's comfortable
• Full and Part-time Contracted hours available - you will need to be fully flexible around a rota
• Paid DBS, Blue Light Card and shopping discounts
• Career development and progression opportunities
• Strong wellbeing and support networks

About Community Integrated Care:

Community Integrated Care is one of the UK's largest health and social care charities. We transform lives by delivering high-quality, person-centred support that fosters independence and empowerment.

Our charity was founded in 1988, and we were one of the pioneers of the 'Care in the Community' agenda, enabling people to move out of long-stay institutions and live more fulfilling lives.

Since then, we've remained leaders in social care, providing bespoke support to thousands across the UK. Today, we support more than 2,600 people and employ 6,600 caring and committed colleagues across England and Scotland.

We have a proud history of breaking boundaries and are always looking for new ways to make a positive difference through bold ideas, innovative projects and impactful partnerships.

As a multi-award winning charity we ensure our colleagues and the people we support live the best lives possible. In 2025, we launched our new strategy - Best Lives, Bolder. Find our more - click here.

Who you'll be supporting & more about the role:

We need Passionate, Reliable, Bank Support Workers who are located in Hinckley, Leicester (LE10).

We live in two flats-one upstairs and one on the ground floor. Both have open-plan lounge and kitchen areas, which makes the space feel comfortable and homely. We also share a communal garden.

There's on-street parking, and we have one car park space for our mobility vehicle. The area is calm and peaceful, which suits us well.

We're between 43 and 55 years young.

We're close to local amenities, with shops, pubs, a church, hairdressers, and a chemist all about a 10-minute walk away. Bus stops are around 15 minutes away, and the train station is just over a 20-minute walk.

What you'll be doing

We have two staff supporting us from morning through to the evening, with one staying on for the sleep-in. There's also an extra staff member who comes in for six hours during the day.

Our staff work shifts from 08:00am-14:30pm, 09:00am-13:30pm, and 14:30pm-21:00pm or 22:00pm, with a sleep-in from 22:00pm to 08:00am.

All of the staff supporting us are trained in important areas like safeguarding, DoLS, Positive Behaviour Support, as well as specific training such as diabetes care.

About you:

We know it takes a special person to work in social care and we recognise that not everyone that would be perfect for the role, will have professional experience. This is why we're really passionate about recruiting to individuals' values and we recruit people from all walks of life; From people with vast experience in a support worker or care assistant role, from people with lived experiences who may have friends or relatives with disabilities or have looked after older relatives, to people with no experience at all.

Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support.

People's values are important to use, so we look for people with:

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all - where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we've made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

For more information please contact Carol-anne Phypers

[email protected]. If you do need any adjustments, please email [email protected].

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We're proud to be a Hive HR Employee Voice Certified organisation, recognising our commitment to listening to colleagues and acting on their feedback. In our 2025 Engagement Survey, 59% of colleagues (nearly 3,800) shared their views, helping us achieve an Employee Net Promoter Score of +34 - a Very Good result against global benchmarks.