Bank Radiology Administrator – Patient Care & Scheduling

Nuffield Health Careers; Cardiff; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Holiday entitlement

Pension scheme

Discounted gym membership

Job summary

Nuffield Health Cardiff & Vale Hospitals is seeking a Radiology Administrator on a bank contract, part-time basis. You will join the radiology team across Cardiff Bay Clinic and Vale Hospital, supporting front-of-house services and the imaging department.

The role focuses on patient welcome, appointment scheduling, data handling, and coordination with radiographers, radiologists and clinicians. A customer-focused, detail-oriented approach is essential.

Qualifications

• Experience in Healthcare administration or Radiology reception.
• NVQ level 2 in business administration desirable.
• Good IT and keyboard skills.
• Knowledge of clinical terminology desirable.

Responsibilities

• Welcome patients, in person, and direct them to waiting areas.
• Provide empathy and customer service to patients, staff and clinicians.
• Put people at ease when visiting the department.
• Schedule radiology appointments and manage diaries while maintaining databases with data protection.
• Answer phones, process queries and handle enquiries.
• Prepare clinical paperwork, referral forms and charge sheets, plus terms and conditions to support the department.
• Support clinical staff as needed.
• Download/transfer images between hospitals.
• Distribute imaging reports to referring clinicians.

Skills

Communication

Organisation

Analytical skills

Empathy

Customer service

IT skills

Education

NVQ level 2 in business administration

Tools

Hospital IT systems

Job description

Nuffield Health Cardiff & Vale Hospitals is seeking a Radiology Administrator on a bank contract, part-time basis. You will join the radiology team across Cardiff Bay Clinic and Vale Hospital, supporting front-of-house services and the imaging department.

The role focuses on patient welcome, appointment scheduling, data handling, and coordination with radiographers, radiologists and clinicians. A customer-focused, detail-oriented approach is essential.