Radiology Administrator (Bank)

Nuffield Health Guildford Hospital; Cardiff; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Holiday entitlements

Pension scheme

Discounted gym membership

Job summary

Nuffield Health Cardiff & Vale Hospital is recruiting a Radiology Administrator to join the busy Radiology team at Cardiff Bay Clinic and Vale Hospital. This bank/part-time role covers a variety of duties from front-of-house to admin tasks and patient liaison to support radiology staff and clinicians.

You will welcome patients, handle appointments, maintain databases and prepare clinical paperwork while ensuring data protection. The department operates 8am–8pm with varied shifts.

Qualifications

• Experience in healthcare administration or radiology reception desirable

Responsibilities

• Welcome patients and direct them to waiting areas
• Schedule radiology appointments and manage diaries
• Process queries via phone and in person
• Prepare clinical paperwork, referral forms and charge sheets
• Distribute imaging reports to referring clinicians
• Support radiology staff and transfer images between hospitals

Job description

Radiology Administrator Nuffield Health Cardiff & Vale Hospital | Diagnostic Imaging | Bank contract | Part time £12.84 per hour

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Our Radiology Administration team in our Nuffield Cardiff Bay Clinic and Vale Hospital currently have an opportunity for a Radiology Administrator. Continue your journey with us whilst we'll support you to be your best. The Radiology department is a small but busy department covering all modalities including General Radiography, Mammography, Ultrasound, MRI & CT. As a Radiology Administrator you will be an integral part of our Radiology team and Front of House that provides excellent patient care & will work closely with patients, Radiographers, Radiologists, Consultants & all departments across Cardiff Nuffield Hospitals. You will have enthusiasm, dedication, commitment and a keen eye for attention to detail to provide and deliver a high quality diagnostic imaging service whist undertaking a wide variety of duties.

The Role

You will be the face of Nuffield Health Radiology and sensitive to our customer’s needs. As a Radiology Administrator, you will:

• Welcome patients, in person, and directing them to the appropriate waiting rooms.
• Use your empathy and customer service skills to build positive relationships with patients, staff and Consultants.
• Put people at ease when they visit our department.
• Schedule radiology appointments, manage radiology diaries and maintain databases whilst adhering to data protection.
• Answering the phone, processing queries and dealing with enquiries.
• Crucially, you will also help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions.
• Support clinical staff.
• Downloading and transferring of images between hospitals.
• Distributing imaging reports to referring clinicians.

To succeed as a Radiology Administrator, you will have:

• Great communication, organisational & analytical skills.
• The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.
• Ideally, you will have experience of working within Healthcare administration or Radiology reception.
• Good IT and keyboard skills (NVQ level 2 in business administration desirable).
• Knowledge of clinical terminology (desirable).

Key information about the role.

The department is currently open from 8 am to 8 pm and will require different shift work to cover the workload, annual leave and any sickness.

Benefits

• Holiday in line with the Working Time Directive
• Access to our Pension Scheme
• Discounted gym membership at £35.00 a month.

Cardiff & Vale Hospitals Nuffield Health Cardiff and Vale Hospitals provide first class private healthcare to the immediate local areas of Cardiff and the Vale of Glamorgan, as well as across South Wales and surrounding regions. Our two hospitals. The Vale Hospital (mainly in-patients) and Cardiff Bay Hospital (day cases) are multi-specialty hospitals which combine the finest consultants, the latest medical technology, with the unrivalled reputation of Nuffield Health. The Vale Hospital is a purpose built, modern hospital located in beautiful surroundings of the Vale of Glamorgan. We provide 30 in-patient rooms within a very tranquil hospital setting and were recently identified as one of the top 30 most technologically advanced hospitals in the world. We host 2 fully digital ultra clean air operating theatres, an excellent physiotherapy department, 24-hour high dependency, surgical and medical RMO cover and exemplary outpatients and diagnostic service. The patient feedback for our hospital is one of the best within the Nuffield Health estate and this is something our staff and consultants are very proud of.

It starts with you. Nuffield Health, is the UK’s largest healthcare charity. For over 60 years, we’ve been working to make the UK fitter, healthier, happier and stronger. All for the public benefit. We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services. As a charity, we reinvest all our income into our services, into pioneering improvements in care, and most importantly into our social impact programmes, which are designed to support people who would not normally be able to afford or access our services. Its all part of our mission to give everyone the care they need and to build a healthier nation.