Bank Porter Mersey and West Lancashire Teaching Hospitals NHS Trust

St Helens & Knowsley Teaching Hospitals / Mersey and West Lancs Teaching Trust; Ormskirk; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Portering Services Manager to ensure efficient and customer-focused management of portering services. This role is crucial for maintaining operational procedures, compliance with health and safety regulations, and providing a supportive environment for staff and patients. The ideal candidate will be proactive in improving services, ensuring smooth logistics, and maintaining high standards of hygiene. Join a forward-thinking organization committed to delivering quality healthcare and making a positive impact on patient care and operational efficiency.

Qualifications

• Experience in managing portering services and logistics.
• Strong customer service skills and compliance with health policies.

Responsibilities

• Ensure efficient management of portering services across the Trust.
• Coordinate safe transport of patients, goods, and waste.

Skills

Portering Services Management

Customer Service

Health and Safety Compliance

Logistics Coordination

Record Keeping

Education

Relevant experience in Portering or Logistics

Training in Health and Safety

Tools

Computerized Record Systems

Transport Vehicles

Job description

Job Summary

Ensure efficient, cost-effective management of all Portering Services.

To organise, develop and improve Portering Services throughout the Trust.

Providing a customer focused service.

Ensure compliance with the Trust Quality Strategy.

Locations: SDGH - ODGH (Both sites)

Maintain all operational procedures.

Maintenance of computerised records as appropriate.

Compiling reports, data as required.

Involvement in the review of departmental work instructions and procedures.

Enforce compliance with the Waste Management Policy to meet changing requirements as segregation requirements increase.

Ensure portering staff are fully aware of and comply with Hygiene and attend regular update training with Infection Control.

Lead, implement and deliver into facilities operational procedures and services that the Trust has agreed in the Sustainability and Carbon Reduction Strategy.

Assisting with the transfer of bodies from wards to the mortuary, completion of appropriate records.

Work with the Accommodation department to enable a smooth changeover of tenants within the residential accommodation and assist with day to day problems.

Maintain the operation of the Car Parking system and associated car parks.

Key Responsibilities:

1. Assist the Logistics and Portering Team leaders with duties commensurate with grade.
2. Ensure smooth running of the Portering and transport.
3. Collect, distribute and deliver goods across all Trust departments and to Trust external customers.
4. Assist with the deliveries and onward distribution of goods and paperwork to agreed locations within the Trust in a timely and efficient manner.
5. Safe patient movement from wards and departments (including unescorted movement).
6. Delivery of meals, stores and provisions to wards.
7. Collect and transport bloods and specimens to the pathology laboratory.
8. Collection of refuse including clinical, domestic, confidential, special and recyclable waste from wards and departments as required.
9. Safe transfer of bodies to the mortuary dealing with them and their families/relatives with respect.
10. Dealing with a range of queries and actively resolving them in relation to deliveries from NHS Logistics and suppliers across the Trust.
11. Ensure that the stores areas are maintained in a clean and tidy condition and that access and walkways are kept free from obstruction.
12. Liaison with Transport and Portering staff to organise the efficient transfer of patients and goods as appropriate.
13. Follow Waste Disposal Policy to ensure safe removal of waste, ensuring correct segregation of waste.
14. Drive vehicles within legal parameters and with due care and concern for other road users.
15. Check the accuracy of the supporting documentation of received/delivered goods.
16. Point of contact for Service Users over suitable transportation of staff and goods to various destinations.
17. Deliver Sterile services, medical records, Pharmacy and general distribution of goods and paperwork to agreed locations within the Trust in a timely and efficient manner.
18. Retain flexibility in approach to meet changes to Transport and Portering Teams schedules to fulfil Trust requirements.
19. Ensure that all goods are receipted onto the appropriate system and that computer records are maintained accurately.
20. Ensure that any empty roll cages, pallets, tote boxes and other returnable containers are returned with appropriate documentation to NHS Logistics or suppliers.
21. Assist in maintaining accurate records and filing systems for delivery documentation made via the Receipts and Distribution area.
22. Comply with Manual Handling Regulations, COSHH Regulations, and Health and Safety policies laid out by the Trust.
23. Liaison and working with other colleagues within the Facilities and Commercial Services Department and other service users.
24. Liaison with Procurement and Finance staff over issues relating to payment for goods received from or returned to NHS Logistics and other suppliers.
25. Assist in the development of the service provided to customers in response to changes within the Trust.
26. Monitor and maintain Health and Safety within the workplace ensuring existing potential hazards are put right or reported to the appropriate person in accordance with the Trusts Policy.
27. Ensure that protective clothing, as provided by the Trust is worn as appropriate.
28. Ensure compliance with all legislation relating to Risk Management.

Please ensure you have read through the attached Job Description and Person Specification before submitting your application.

This advert closes on Sunday 8 Dec 2024.

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