Information Assurance Analyst

Health Jobs UK; Liverpool; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a motivated Information Assurance Analyst to enhance their Quality Information Assurance team. This role offers the opportunity to provide technical analysis and professional advice on information processes within the NHS framework. Ideal candidates will possess advanced skills in Excel, Power BI, and SQL, along with a solid understanding of NHS data guidelines. Join a forward-thinking organization committed to delivering exceptional patient care and making a meaningful impact on healthcare services. If you are ready to take on a challenging yet rewarding role, we encourage you to apply!

Benefits

Generous Pension Scheme

27 Days Annual Leave

NHS Discounts

Staff Health and Wellbeing Program

Qualifications

• Master's degree or equivalent experience required.
• Strong analytical skills with NHS data experience.

Responsibilities

• Provide technical analysis and advice on information processes.
• Support operational teams with quality information assurance.

Skills

Analytical Skills

Excel

Power BI

SQL

Communication Skills

Interpersonal Skills

Education

Master's Degree

Tools

MS Office

NHS Information Systems

Job description

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Job overview

Monday - Friday
22.5 hours per week.

We are looking for a motivated and experienced Information Assurance Analyst to join the Quality Information Assurance team to provide technical analysis and professional advice on information, process, procedure and its integration between Operational teams and the Information team.

This would be an ideal role for someone who has strong analytical skills with an advanced working knowledge of Excel, Power BI and SQL as well as a good understanding of the NHS data dictionary and guidance.

The successful candidate will have excellent communication and interpersonal skills to support operational activity across Medicine and Urgent Care, Surgery, Clinical Support and Community Services and Women and Childrens Divisions in the provision of Quality Information Assurance.

Main duties of the job

The Integrated Intelligence and Improvement Service is responsible for the submission of all statutory and clinical information for the Trust, the analysis of performance and business intelligence tools to support Operational Divisions.

This role will act as a key point of contact for the element with regards to Quality Information Assurance of the submission of all statutory information and the use of such information in delivery of care group activity and performance.

The post-holder will explore guidance and recommend actions to adhere to national Data dictionary rules, statutory guidance and evaluate conclusions which will contribute towards the maximisation of available resource.

To provide technical analysis and professional advice on information, process, procedure and its integration between Operational teams and the Integrated Intelligence and Improvement Service Department.

The post-holder will work with a range of stakeholders across the health economy, both internal and external, for example, internal Trust colleagues, NHS England and NHS Digital etc.

Working for our organisation

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Detailed job description and main responsibilities
KEY DUTIES

• Ability to analyse business activity information to identify areas for improvement in support of the Trust's delivery of objectives, operational and financial plans.
• To provide information analysis with regards to information assurance within the Trust ensuring targets and milestones are met and delivered on time.
• Work with Divisions to identify and propose opportunities for change that will improve or assist the development of services which leads to improvement in quality or efficiency within it.
• Support the Trust compliance with all local and national requirements/rules for the provision of information.
• Undertake 'on the ground' audits to verify data and ensure that activities are co-ordinated in the information assurance function in supporting Divisions to understand information provided and it's effective use.
• Utilise traditional data and wider resources including published literature, reports to support provision of expert advice and guidance on NHS counting rules.
• To deliver reports to internal and external colleagues on informational and quality assurance issues through a variety of presentations at various different forums, for example, Division meetings, specialty meetings, etc.
• To provide advice and guidance to members of the Integrated Intelligence and Improvement Service on judgements around information, training and patient access issues.
• Provide expert advice to others from the internal team on ad hoc projects and developments with regards to information assurance.
• Participate in the organisation of the information assurance provision ensuring high quality and timely information is produced to support the Trust achieve its objectives.
• Support the process for providing assurance of data to be included in all local and national data returns in line with requirements and timeframes by working closely with colleagues.
• Support colleagues to design and deliver informational capture, treatment and analysis to aid the maximisation of Payment by Results income for the Trust.
• Provide advice and support towards the resolution of any local patient information collection issues and information assurance capture issues which may have a detrimental effect on the quality or coverage of information analysis and provision.
• Contribute to the development of appropriate performance measures that reflect the work of the information assurance function.
• Liaise with clinical and directorate staff using the embedded quality information assurance process to support that the most appropriate data collection systems and documentation are in place.
• Attend local, regional and national meetings pertaining to information assurance as necessary.
• Maintain a close relationship with Digital Alliance team to ensure information assurance functions can be delivered through the appropriate systems.
• Support the Secondary Uses Service (SUS) data from the perspective of information assurance.

CLINICAL & PROFESSIONAL RESPONSIBILITIES

• Ensure the adoption of good practice in line with Information Governance
• Ensure practices and procedures in support of IT security are maintained
• Report and record breaches of security to the Trust's Information Governance Team
• To advise, as appropriate, on changes to national data sets or definitions in order to ensure that data reported externally fulfils national rules, for example, NHS Digital Data Dictionary
• Maintain the confidentiality and integrity of electronic data in line with the requirements of the Data Protection Act and Caldicott
• Maintain confidentiality of all patient information according to local guidelines.

ADMINISTRATIVE RESPONSIBILITIES

• Maintain detailed records of departmental documentation, including lessons learnt, having them available for examination as require
• Ensure all processes are documented in Standard Operating Procedures, are regularly reviewed, maintained and that appropriate staff are informed of changes affecting the quality and information assurance provision to ensure continuity of service
• Contribute towards the development of policies and procedures within the organisation that ensure national standards are met with best practice compliance for the provision of information analysis.

TEACHING & TRAINING RESPONSIBILITIES

• Support the learning, training and development of staff to meet the current and emerging needs of the service
• Provide informal training and raise awareness to Clinicians and Trust Managers with regards to information assurance and the boundaries set by national guidance and deadlines, including local and national requirements
• To actively maintain own levels of knowledge and skills in relation to latest informational development
• Ensure all staff managed receive individual appraisals in line with Trust policy, including formulation of personal development plans and that identified training is progressed
• Attend local mandatory training and ensure relevant team members receive updates in line with Trust Policies.

LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES

• Deputise for the Senior Quality & Information Assurance Manager on matters as and when required
• To provide cover for the Information Manager as required.
• Responsible for line management, recruitment and succession planning of the team including training and development, induction, appraisal and personal development planning
• Ensure that mandatory training is undertaken in accordance with Trust Policy by the post-holder and by all staff reporting to the post-holder. Participate in staff appraisal, sustain and improve individual performance using development opportunities provided by the Trust
• Ensure own Health and Safety and that of others.

FINANCIAL RESPONSIBILITY

• Work closely with Finance colleagues to aid alignment of financial and activity information via the information assurance agenda in support of the Trust's business principles.

RESEARCH & AUDIT

• Regularly undertakes audits to support improvement of service within the Trust as directed by the Senior Quality & Information Assurance Manager to formally report on findings.

Person specification

Qualifications
Essential criteria

• Educated to Master's degree level and/or equivalent qualification and/or experience

Knowledge & Experience
Essential criteria

• Significant experience working in a highly analytical environment
• Experience in operational pathways with an understanding of impacts on information capture
• Experience in the auditing of data quality
• Demonstrate ability to transfer skills to others and communicate effectively with stakeholders
• NHS experience working with health-related data and processes
• Practical experience of managing and co-ordinating multiple pieces of work, with an understanding of project management methodology
• Planning, organising workload to meet deadlines
• Staff management/supervisory experience

Skills
Essential criteria

• Advanced MS Office skills especially Excel
• Detailed knowledge of the national rules defining information capture
• Data protection legislation: Caldicott and other relevant guidance
• Problem solving: analytical techniques and interpretation of data
• A high degree of exposure to acute NHS Trust information systems to support the correct data capture of the activity pathways
• Ability to direct organisational managerial and clinical staff to specific information issues which highlight anomalies or variances in operational performance
• Ability to explain complex definitional issues to team and senior managers in a simple and concise manner
• Ability to use multiple software applications to an expert level
• Ability to communicate through effective report writing and presentation skills
• Strong interpersonal team working and facilitation skills
• Ability to plan the activities of the teams to meet required deadlines, to allocate resource appropriately, to prioritise competing workload and to quality assure the outputs of others within the team providing information analysis
• Ability to work under pressure and produce high quality work to tight deadlines

Other
Essential criteria

• Tenacious approach with regards to constructive challenge
• Self-motivated, self-directing, self-reliant and able to deal with a high degree of ambiguity.
• Innovative thinker in the development of alternative delivery methods
• Completer finisher
• Ability to complete complex tasks and manage delivery methods
• Flexible work approach
• High degree of self-awareness
• Highly resilient and able to work in a high paced environment with little direction
• Demonstrate a commitment to respecting and displaying the Trust's values at all times
• Ability to travel to various hospital locations by own car/assisted driver

Thank you for considering an application to work for Mersey West Lancashire NHS Trust. MWL is an exciting and forward-thinking NHS Trust who are one of the best places to work for in England.

Given sometimes we receive a high volume of applications to work for us, please be aware, that we may close a vacancy earlier than stated should a sufficient number of applications be received from which a shortlist can be confirmed. Therefore, you are advised to apply at your earliest convenience.

The Trust may contact you during the recruitment process for your feedback on your experience. We always aim for continuous improvement in our practice.

Equality, Diversity, and Inclusion

We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring. We are grounded in the belief that diversity enhances our collective strength, fostering innovation and excellence within our workforce. We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups.

As a Disability Confident Leader , we commit to offering an interview to all disabled applicants who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.

If you are having difficulty completing an online application, or require any disability reasonable adjustments, to the application process, please contact [email protected]

We also commit to offering an interview to all armed forces veterans who meet the minimum criteria for the job (the essential criteria) listed in the personal specification. If you wish to apply under this Guaranteed Interview Scheme, please indicate this on the online application form.

The Trust operates anonymous shortlisting where no personal information about you, including your name or personal details are shared with the recruiting manager. No equality information is shared at any time during the recruitment process with the recruiting manager or other people involved in the decision-making process.

The equality monitoring information you provide is used in the following situations: to review our recruitment practices; where a job is limited to a specific person to verify their eligibility to apply; and to offer disability reasonable adjustments to the recruitment process.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click here to check your eligibility before applying for this post as we may be unable to provide sponsorship.

Disclosure and Barring Service Check

If this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Please note if applicable, applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.

If you have not already done so, you are therefore encouraged to enrol for the DBS Update Service to which a small annual fee of £13 per year applies.

Flexible Working

We actively support flexible working patterns throughout MWL. Changes made to the NHS Terms and Conditions of Service Handbook mean that:

• All employees have the right to request flexible working from day one of employment.

• There is no limit on the number of requests they can make.

• Employees have the right to make requests, have them considered, regardless of the reason.

At Mersey and West Lancashire Teaching Hospitals NHS Trust, we will consider requests for flexible working. We would also encourage you to also discuss flexible working options at interview stage.

Working for Team MWL

Staff recognition is especially important to us; as well as performance reviews and appraisals, we recognise staff through Employee of the month. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

The Trust is a non-smoking across all our sites. Failure to follow this rule could lead to disciplinary action. For more information, see the Smoke Free NHS website

You must ensure that your application, including personal statements and behaviour examples, are truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.

The Trust will not accept applications which are found to be AI generated and will check all applications against AI detection software.

Additional Information

Before applying, we encourage you to review the Trusts Values and Behaviours which are We are KIND, We are OPEN, We are INCLUSIVE, which can be found here .

An applicant guide to help and support you with your application and what to expect during your recruitment journey can be accessed in the supporting documents.

Good luck with your application. We hope to welcome you to Team MWL very soon.

Employer certification / accreditation badges
Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Job Description ( PDF , 176.6 KB )
• Person Specification ( PDF , 240.6 KB )
• Risk ID ( PDF , 400.6 KB )
• Important information for candidates ( PDF , 128.6 KB )
• Helpful tips to complete your application form ( PDF , 1.2 MB )
• MWL Recruitment Journey ( PDF , 884.1 KB )
• Staff Benefits at MWL ( PDF , 5.6 MB )