Bank NHS Administrator

Nuffield Health Guildford Hospital; Brighton; On-site; GBP 15,000 - 21,000; Part time

Job summary

Nuffield Health Brighton Hospital is seeking an NHS Administrator to support administrative functions in a fast-paced healthcare environment. You will act as the main liaison for NHS England contracts, track referrals, and ensure waiting time targets are met.

The role requires strong IT, Excel and data handling skills, excellent communication, and the ability to manage multiple tasks with attention to detail. This is a bank, part-time role with ad-hoc hours.

Qualifications

• Experience in a administrative role within a complex environment.
• Good IT and keyboard skills; intermediate database and Excel knowledge.
• Excellent written and verbal communication; ability to liaise with stakeholders.
• Ownership of tasks and ability to meet deadlines.
• Familiarity with NHS services or hospital settings is advantageous.

Responsibilities

• Act as primary contact for NHS England contracts.
• Ensure KPIs are met; communicate queries to NHS England.
• Proactively manage referrals; track pathway progression and bookings.
• Collaborate with stakeholders to meet waiting time targets and KPIs.
• Prepare NHS reports via data portal and handle ad hoc requests.

Skills

Administrative experience

Call handling

IT skills

Excel

Databases

Communication

Tools

Excel

Databases

Job description

NHS Administrator Brighton Hospital | Administration | Bank | Part Time £13.10 per hour

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you.

As an NHS Administrator , you’ll bring experience of administration in a complex fast-paced environment, demonstrable call handling skills and excellent IT skills. You will have the ability to provide a professional, courteous, sensitive, and empathetic approach as well as be an enthusiastic, highly motivated, and flexible individual.

As our NHS Administrator you will:

• Act as the primary contact for the NHS England contracts


• Ensure KPIs are met each quarter and communicate with NHS England on any queries or concerns raised with regard to this


• Proactively manage and track the progress of all referrals to ensure each stage of the pathway is fully planned and booked


• Effectively work with key stakeholders to ensure waiting time targets are achieved in order to ensure KPIs are met


• Responsible for all NHS reports via the data landing portal, adhoc requests and data analysis

To succeed as a NHS Administrator, you will need:

• Experience working within an administrative role


• Good IT and keyboard skills, Intermediate knowledge of databases and excel


• Excellent communication and interpersonal skills, both written and verbal


• Takes ownership and prioritises tasks to ensure deadlines are met


• Effectively liaise with key stakeholders within Nuffield and NHS to ensure contract milestones are achieved and the contracts are run to maximum potential.


• Knowledge of NHS service including pathway care


• Previous experience working within a hospital / healthcare environment

Nuffield Health, is the UK’s largest healthcare charity. For over 60 years, we’ve been working to make the UK fitter, healthier, happier and stronger. All for the public benefit. We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services. As a charity, we reinvest all our income into our services, into pioneering improvements in care, and most importantly into our social impact programmes, which are designed to support people who would not normally be able to afford or access our services. Its all part of our mission to give everyone the care they need and to build a healthier nation.