Administrator

Nuffield Health; York and North Yorkshire; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Holiday allowance

Pension scheme

Discounted gym membership

Job summary

Nuffield Health York Hospital is seeking an Administrator on a bank, ad hoc basis for a part-time role. The post requires experience in fast-paced administration, strong IT and Excel skills, and a friendly, professional approach to supporting hospital operations.

As an ad hoc bank position, you will handle calls, data entry, payment processing and filing, contributing to efficient service delivery while maintaining GDPR-compliant records.

Qualifications

• Experience in administration in a complex fast-paced environment.
• Excellent IT skills including advanced Excel.
• Professional, courteous and empathetic approach; highly motivated and flexible.

Responsibilities

• Provide administrative support for smooth daily operations.
• Organise and maintain files and records, physical and digital.
• Handle phone calls, emails and correspondence.
• Input and update data in relevant systems.
• Respond to enquiries and route to the right person.
• Assist with bookings teams.
• Take payments over the phone and in person.
• Liaise with insurers for pre-authorisations.
• Prepare reports, documents and presentations.

Skills

Administration experience

Call handling

IT skills

Numerical skills

Tools

Excel

Job description

Administrator (Bank) York Hospital | Ad hoc | Part time Salary £12.84 per hour

Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you.

As an Administrator, you’ll bring experience of administration in a complex fast-paced environment, demonstrable call handling skills and excellent IT skills. You will have the ability to provide a professional, courteous, sensitive, and empathetic approach as well as be an enthusiastic, highly motivated, and flexible individual.

Responsibilities

• Provide administrative assistance to ensure smooth daily operations.
• Organise and maintain files and records, both physical and digital.
• Handle phone calls, emails, and correspondence.
• Input and update data in relevant systems.
• Respond to enquiries and direct them to the appropriate person or department.
• Assist with bookings teams.
• Take payments both over the telephone and face to face.
• Liaise with insurance providers to ensure pre-authorisations are obtained.
• Prepare and compile reports, documents, and presentations.
• Ensure that required documentation is retained in line with GDPR guidelines.

Experience

Direct knowledge and experience from within the healthcare sector is a distinct advantage, additionally, knowledge of NHS or private sector. The successful candidate will be able to demonstrate self-motivation, resilience and the ability to contribute strongly within a team. Excellent numerical and IT skills are required, including advanced knowledge of Excel.

Benefits

• Holiday in line with the working time directive
• Access to our pension scheme
• Discounted gym membership at £35.00 a month

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

About the Hospital

Nuffield Health York Hospital Nuffield Health York Hospital opened in 2004, this state of the art hospital provides high levels of patients care for a comprehensive range of healthcare services. We have 40 inpatient beds, 3 operating theatres and other facilities. Our team is welcoming, friendly and highly skilled, helping us to go that extra mile in delivering the best possible healthcare.

Join Nuffield Health and create the future you want, today.

Nuffield Health, is the UK’s largest healthcare charity. For over 60 years, we’ve been working to make the UK fitter, healthier, happier and stronger. All for the public benefit. We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services. As a charity, we reinvest all our income into our services, into pioneering improvements in care, and most importantly into our social impact programmes, which are designed to support people who would not normally be able to afford or access our services. Its all part of our mission to give everyone the care they need and to build a healthier nation.