Bank Mental Health Support Worker

Rethink Mental Illness; Grimsby; On-site; GBP 15,000 - 22,000; Part time

Job summary

Rethink Mental Illness is seeking a compassionate Mental Health Support Worker for Field View Crisis House in Grimsby. The role supports people in crisis to regain independence and wellbeing, with a focus on recovery and person-centred care.

You will be a key worker, building trusting relationships, supporting daily living skills, completing assessments and risk management, and collaborating with health professionals.

Qualifications

• Experience supporting people with mental ill health.
• Understanding of recovery-focused practice and person-centred support.
• Experience of assessing needs and managing risk.
• Strong communication and relationship-building skills.
• Ability to lone-work and make sound decisions.

Responsibilities

• Acting as a Key Worker for allocated service users.
• Developing therapeutic relationships built on trust and boundaries.
• Supporting people to develop independent living skills and manage daily tasks.
• Completing assessments, support plans and risk management activities.
• Working collaboratively with mental health professionals and community partners.
• Maintaining accurate records and contributing to service quality.
• Working confidently and safely during lone-working shifts.

Skills

Mental health support

Recovery-focused practice

Communication skills

Independent lone-working

Risk assessment

Education

NVQ Level 3 in Care

Job description

Location: Field View Crisis House, Grimsby
Contract: Bank 0 Hours
Salary: £13.45 per hour
DBS Level: Enhanced with Adults and Children

At Rethink Mental Illness, we believe that recovery is possible for everyone. We are looking for a compassionate, resilient and person-centred Mental Health Support Worker to join our team at Field View Crisis House, helping people navigate periods of mental health crisis and move towards greater independence and wellbeing.

About the Service

Field View is a small, recovery-focused crisis house providing short-term accommodation and support for adults experiencing mental health difficulties. With 4 crisis beds and 2 step-down beds, the service offers a safe, welcoming alternative to hospital admission and supports people transitioning back into the community.

Every day, you'll play a vital role in creating a therapeutic environment where people feel heard, supported and empowered to take positive steps forward.

How You Will Make a Difference

As a Mental Health Support Worker, you'll work closely with individuals to help them build confidence, develop practical life skills and achieve their recovery goals. You'll provide both emotional and practical support during times of crisis while promoting choice, control and independence.

Key responsibilities include:

• Acting as a Key Worker for allocated service users.
• Developing therapeutic relationships built on trust, respect and professional boundaries.
• Supporting people to develop independent living skills and manage daily living tasks.
• Completing assessments, support plans and risk management activities.
• Working collaboratively with mental health professionals and community partners.
• Maintaining accurate records and contributing to service quality and improvement.
• Working confidently and safely during lone-working shifts.

Who We're Looking For

Essential Criteria

• Experience supporting people with mental ill health, or experience providing care/support within a social care environment (paid or voluntary).
• Understanding of recovery-focused practice and person-centred support.
• Experience of assessing needs, managing risk and developing support plans.
• Strong communication and relationship-building skills.
• Ability to work independently and make sound decisions when lone working.
• Commitment to equality, dignity, inclusion and safeguarding.
• Confidence using basic IT systems and maintaining accurate records.

Desirable

• QCF Diploma/NVQ Level 3 in Care, Certificate in Community Mental Healthcare, or an equivalent relevant qualification.
• Experience working within mental health, crisis, housing or supported living services.

What We Offer

Working for Rethink Mental Illness means being part of an organisation that is committed to improving the lives of people severely affected by mental illness. You'll join a supportive team, receive ongoing training and development, and have the opportunity to make a genuine difference every day.

Why Join Us?

At Field View, no two days are the same. You'll support people at some of the most challenging times in their lives, helping them find hope, stability and a path forward. If you're passionate about recovery, committed to person-centred support and ready to make a lasting impact, we'd love to hear from you.