Bank Mental Health Support Worker

Spinx; Grimsby; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Flexible working

25 days leave

Wellbeing support

Learning & development

Pension

Travel schemes

Blue Light Card

Referral bonus

Job summary

Rethink Mental Illness is seeking a compassionate Mental Health Support Worker at Field View Crisis House in Grimsby to help people navigate periods of mental health crisis and move toward greater independence and wellbeing.

As a key worker, you’ll build therapeutic relationships, support daily living tasks, complete assessments and risk planning, and work with mental health professionals to promote recovery, choice and person-centred care.

Qualifications

• Experience supporting people with mental ill health or in social care settings (paid or voluntary).
• Understanding of recovery-focused practice and person-centred support.
• Experience of assessing needs, managing risk and developing support plans.
• Strong communication and relationship-building skills.

Responsibilities

• Acting as a Key Worker for allocated service users.
• Developing therapeutic relationships built on trust, respect and professional boundaries.
• Supporting people to develop independent living skills and manage daily living tasks.
• Completing assessments, support plans and risk management activities.
• Working collaboratively with mental health professionals and community partners.
• Maintaining accurate records and contributing to service quality and improvement.
• Working confidently and safely during lone-working shifts.

Skills

Mental health support

Recovery-focused practice

Risk assessment

Communication skills

Independent lone-working

Equality & safeguarding

IT literacy

Education

QCF Diploma/NVQ Level 3 in Care

Certificate in Community Mental Healthcare

Job description

Location: Field View Crisis House, Grimsby

Contract: Bank 0 Hours

Salary: £13.45 per hour

DBS Level: Enhanced with Adults and Children

At Rethink Mental Illness, we believe that recovery is possible for everyone. We are looking for a compassionate, resilient and person-centred Mental Health Support Worker to join our team at Field View Crisis House, helping people navigate periods of mental health crisis and move towards greater independence and wellbeing.

About the Service

Field View is a small, recovery-focused crisis house providing short-term accommodation and support for adults experiencing mental health difficulties. With 4 crisis beds and 2 step-down beds, the service offers a safe, welcoming alternative to hospital admission and supports people transitioning back into the community.

Every day, you'll play a vital role in creating a therapeutic environment where people feel heard, supported and empowered to take positive steps forward.

How You Will Make a Difference

As a Mental Health Support Worker, you'll work closely with individuals to help them build confidence, develop practical life skills and achieve their recovery goals. You'll provide both emotional and practical support during times of crisis while promoting choice, control and independence.

Key responsibilities include:

• Acting as a Key Worker for allocated service users.
• Developing therapeutic relationships built on trust, respect and professional boundaries.
• Supporting people to develop independent living skills and manage daily living tasks.
• Completing assessments, support plans and risk management activities.
• Working collaboratively with mental health professionals and community partners.
• Maintaining accurate records and contributing to service quality and improvement.
• Working confidently and safely during lone-working shifts.

Who We're Looking For

Essential Criteria

To be successful, you'll be able to demonstrate:

• Experience supporting people with mental ill health, or experience providing care/support within a social care environment (paid or voluntary).
• Understanding of recovery-focused practice and person-centred support.
• Experience of assessing needs, managing risk and developing support plans.
• Strong communication and relationship-building skills.
• Ability to work independently and make sound decisions when lone working.
• Commitment to equality, dignity, inclusion and safeguarding.
• Confidence using basic IT systems and maintaining accurate records.

Desirable

• QCF Diploma/NVQ Level 3 in Care, Certificate in Community Mental Healthcare, or an equivalent relevant qualification.
• Experience working within mental health, crisis, housing or supported living services.

What We Offer

Working for Rethink Mental Illness means being part of an organisation that is committed to improving the lives of people severely affected by mental illness. You'll join a supportive team, receive ongoing training and development, and have the opportunity to make a genuine difference every day.

Why Join Us?

At Field View, no two days are the same. You'll support people at some of the most challenging times in their lives, helping them find hope, stability and a path forward. If you're passionate about recovery, committed to person-centred support and ready to make a lasting impact, we'd love to hear from you.

Why join Rethink Mental Illness?

• An inclusive culture, with colleague-led staff networks for Disability & Neurodiversity, Race & Ethnicity, LGBTQIA+, Gender Equality and Menopause.
• Flexible working and 25 days' annual leave (plus bank holidays and your birthday off), with the option to buy or sell leave.
• Wellbeing support including our Wellbeing Hub, Employee Assistance Programme, Wellbeing Champions and Unmind.
• Learning and development opportunities to help you grow your career.
• Financial and family benefits including a contributory pension, enhanced family leave and travel schemes.
• Recognition and rewards including discounts, cashback offers and a Blue Light Card.
• Referral bonus where you can earn up to £300 for introducing someone to our team.

Our commitment to inclusion

We're proud to be a Disability Confident Employer and a signatory to the Business in the Community Race at Work Charter. We're also committed to becoming a truly anti-racist employer, campaigning organisation and service provider supported by a multi-year equity, diversity and inclusion programme of work. For more information please view https://www.rethink.org/media/hdtjjy5b/revised-edi-plan-rethink.pdf

We actively encourage applications from people of all backgrounds and experiences and want everyone to have the opportunity to demonstrate their skills and experience. If you need reasonable adjustments during recruitment or when in your role, please let us know and we will work with you to understand what support you need.