Mental Health Support Worker

Spinx; Newcastle upon Tyne; Sur place; GBP 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Flexible working

25 days annual leave

Wellbeing support

Learning and development

Contributory pension

Referral bonus

Résumé du poste

Rethink Mental Illness is seeking a compassionate Mental Health Recovery Worker for Grove Court, a 10-bed residential home in Newcastle-Under-Lyme. The role covers 24-hour care on a rota basis, including night and weekend shifts, with sleep-in enhancements and relevant shift allowances.

You’ll support residents on recovery journeys, provide personal care, build trust, and coordinate with mental health professionals to promote safety and wellbeing. A values-driven, inclusive workplace awaits.

Qualifications

• Experience supporting people with mental illness in social care.
• Excellent listening, empathy, patience and kindness.
• Willingness to learn and adapt to values-based care.

Responsabilités

• Provide personal care and assist with daily living tasks.
• Support residents to access community and social groups.
• Offer one-to-one support and build professional relationships.
• Develop personalised support and safety plans with residents.
• Monitor wellbeing and discharge information to the team.
• Maintain accurate records and support safeguarding.

Connaissances

Active listening

Empathy & kindness

Digital skills

Values alignment

Outils

Microsoft Office

Description du poste

Join Our Team as a Support Worker

Location: Grove Court, Newcastle-Under-Lyme

Full-time role available - Includes night and weekend work - Rota basis - Shifts (7:45am - 8:15pm and 8pm - 8am)

Enhancement Payments: £50 - Per sleep in (8 hours), £0.86 - Unsocial Hours, 1.5 x hourly rate - Bank Holiday

Are you passionate about making a real difference in people's lives? We're looking for an experienced and caring Mental Health Recovery Worker to join our dedicated team at Grove Court - a CQC Registered home supporting individuals with severe and enduring mental health challenges.

About Grove Court

We are a welcoming 10-bed registered Residential Home, supporting a mixed-gender group of adults living with severe mental illness. Our home is designed to provide a safe, calm, and supportive environment where every person is treated with dignity, respect, and compassion.

Our team works together to provide care 24 hours a day, ensuring residents receive consistent support whenever they need it. If you're passionate about making a positive difference in people's lives, you'll feel right at home with us.

What will you do?

In this role, I will support individuals on their recovery journey, helping them build skills, confidence and independence. My work will include:

• Provide personal care and partake in domestic duties
• Support resident to access community and social groups safely
• Providing one-to-one key-worker support and building positive, professional relationships
• Carrying out assessments and developing personalised support and safety plans
• Encouraging people to manage their mental and physical wellbeing
• Supporting individuals with daily living skills and accessing community services
• Liaising with mental health agencies, professionals and community groups
• Contributing to safeguarding and promoting a safe, supportive environment
• Keeping accurate records, monitoring progress and sharing information with the team
• Helping improve the service by offering feedback and supporting colleagues
• Nursing services are 24/7 services and may involve personal care responsibilities - you may undertake basic personal care tasks as outlined in the care plan. These include support with eating or drinking/toileting, washing/bathing/dressing/oral care and the care of skin and hair.

What we're looking for:

• Experience supporting people with mental illness in a social care setting (paid or voluntary)
• Great listening skills, empathy, patience, and kindness
• Ability to work with digital systems (Microsoft applications, email, internet)
• A commitment to our values and willingness to learn

Why join Rethink Mental Illness?

We believe people do their best work when they feel supported, valued and able to be themselves. You'll benefit from:

• An inclusive culture, with colleague-led staff networks for Disability & Neurodiversity, Race & Ethnicity, LGBTQIA+, Gender Equality and Menopause.
• Flexible working and 25 days' annual leave (plus bank holidays and your birthday off), with the option to buy or sell leave.
• Wellbeing support including our Wellbeing Hub, Employee Assistance Programme, Wellbeing Champions and Unmind.
• Learning and development opportunities to help you grow your career.
• Financial and family benefits including a contributory pension, enhanced family leave and travel schemes.
• Recognition and rewards including discounts, cashback offers and a Blue Light Card.
• Referral bonus where you can earn up to £300 for introducing someone to our team.

Our commitment to inclusion

We're proud to be a Disability Confident Employer and a signatory to the Business in the Community Race at Work Charter. We're also committed to becoming a truly anti-racist employer, campaigning organisation and service provider supported by a multi-year equity, diversity and inclusion programme of work. For more information please view https://www.rethink.org/media/hdtjjy5b/revised-edi-plan-rethink.pdf

We actively encourage applications from people of all backgrounds and experiences and want everyone to have the opportunity to demonstrate their skills and experience. If you need reasonable adjustments during recruitment or when in your role, please let us know and we will work with you to understand what support you need.