Bank Healthcare Assistant

Sue Ryder; Leeds; On-site; GBP 12,000 - 16,000; Part time

Job summary

Sue Ryder Wheatfields Hospice is seeking dedicated Healthcare Assistants to provide compassionate care to patients. This role involves essential support to patients and their families, ensuring quality of life and comfort during end-of-life care. Candidates should be empathetic with clinical skills and interested in making a difference in patients' lives. Flexible shift patterns are required for this bank role.

Benefits

Enhanced pay for unsociable hours

Company pension scheme

27 days holiday, increasing with service

Enhanced maternity and paternity pay

Employee Networks for support

Qualifications

• At least one year of experience in a Health or Social Care role.
• Proven team working experience.
• Care delivery experience is an advantage.

Responsibilities

• Monitoring the physical and emotional well-being of clients.
• Ensuring accurate reporting and documentation.
• Promoting choice in the delivery of care.

Skills

Empathy

Clinical skills

Communication

Numeracy

Literacy

Education

NVQ and/or QCF Level 2 qualification

Job description

£12.21 per hour (plus enhancements and competitive benefits)

Employment Type:

Bank

Hours of Work:

Ad Hoc / Bank Hours

Ref No:

JM10267BANKJUN25

Closing Date:

16/06/2025

Bank Healthcare Assistant
Sue Ryder Wheatfields Hospice
Grove Rd, Headingley, Leeds LS6 2AE
Ad Hoc / Bank Hours
£12.21 per hour (plus enhancements and competitive benefits)

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one-size-fits-all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

We are there when it matters.

About us

Sue Ryder Wheatfields Hospice is in the heart of Headingley, Leeds. We provide expert palliative care at a time when people need this the most. We support you when you are living with a life-limiting condition, and also help your loved ones and family.
We support people aged 18 and over who are living with life-limiting conditions such as cancer, heart failure and lung disease by combining specialist medical care for managing pain and other symptoms with other emotional, practical and spiritual support.
We are able to provide care in our inpatient unit and our CNS team are on hand to visit people and provide care for people in their own home.


About the Role

Sue Ryder Healthcare Assistants (HCAs) play a vital role in our Hospices providing essential support to patients, families, and the broader care team. Their work ensures that patients receive compassionate, hands-on care tailored to their physical, emotional, and personal needs, often in their most vulnerable moments.

Duties include but are not limited to

• Monitoring the physical and emotional well-being of all clients
• Ensuring accurate reporting and documentation
• Promoting choice in the delivery of care and support.
• Enabling concerns and complaints to be raised freely by the individual and their families

Our Healthcare Assistants work on a rotational shift pattern, including early shifts, late shifts, long days, nights, and weekends. As this role supports a 24/7 service, we are seeking candidates with flexibility to work a range of shifts as required.

About you

We want to hear from dedicated Healthcare Assistants with sound clinical skills who are keen to make a real difference by providing high quality care and support to our service users at a time when they need it most. We pride ourselves on a team that has been chosen because they’re highly professional, passionate and dedicated to providing incredible end of life care.
Our ideal candidate will be empathetic, with a genuine passion for improving the lives of those with life-limiting conditions. They should have at least one year of experience working in a Health or Social Care role. While prior experience or a strong understanding of palliative care is highly desirable, we value a commitment to learning and a willingness to develop expertise in this field.

To join us as a Healthcare Assistant, you’ll need:

• An NVQ and/or QCF Level 2 qualification is highly desirable
• Proven experience of working within a team
• Care delivery experience an advantage
• Good communication skills
• Numeracy and literacy skills
• IT skills including accessing and using the internet, email and word

Benefits

• Enhanced pay for unsociable hours (30% for nights and weekend, 60% for public holidays)
• Company pension scheme
• Continuation of NHS pension (T&Cs apply)
• 27 days holiday - rising to 33 with length of service plus bank holidays
• NHS annual leave honoured (T&Cs apply)
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.

For more of our employee benefits please visit our website.

https://www.sueryder.org/jobs/why-work-for-sue-ryder

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing [e-mail]

https://www.sueryder.org/jobs/equity-diversity-inclusion

If you are having trouble completing this application, please email [e-mail], and a member of our team will assist you.

If you want more than just a job, we want you.

Join the team and be there when it matters.

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