Bank Administrator

Nhs View All Jobs; Ilford; On-site; GBP 21,000 - 25,000; Full time

Job summary

NHS is seeking an administrative support worker to join the Musculoskeletal Team, delivering efficient reception and administrative services. You will help manage appointments, process referrals, and handle records while maintaining confidentiality and data security.

The role requires strong communication and organisational skills and the ability to work both independently and as part of a team, supporting junior staff and contributing to service improvements.

Qualifications

• Computer literacy required and demonstrated ability to use IT systems.
• Excellent written and verbal communication skills.
• Ability to prioritise workload and plan own time effectively.
• Ability to work flexibly without direct supervision and manage competing priorities.

Responsibilities

• Provide administrative and reception services for the Musculoskeletal Team.
• Manage appointments, referrals, and general office duties.
• Handle correspondence, records and enquiries with confidentiality and data security.
• Support junior admin staff and contribute to service development and improvement.

Skills

Computer literacy

Communication skills

Time management

Flexible working

Education

GCSE standard or equivalent

Job description

To work as part of the Musculoskeletal Team, providing an efficient, responsive and professional administrative and reception service. The postholder will support the day-to-day running of the service, including managing appointments, processing referrals, correspondence, records, enquiries and general office duties, while maintaining confidentiality and data security. The role requires excellent communication and organisational skills, the ability to work independently and as part of a team, and the confidence to liaise with patients and a wide range of healthcare professionals. The postholder will also support junior administrative staff, coordinate office cover and contribute to staff supervision, development and service improvement., To work as part of the Musculoskeletal Team, providing an efficient, responsive and professional administrative and reception service. The postholder will support the day-to-day running of the service, including managing appointments, processing referrals, correspondence, records, enquiries and general office duties, while maintaining confidentiality and data security. The role requires excellent communication and organisational skills, the ability to work independently and as part of a team, and the confidence to liaise with patients and a wide range of healthcare professionals. The postholder will also support junior administrative staff, coordinate office cover and contribute to staff supervision, development and service improvement. Education/Qualification Essential

Education/Qualification Essential

• Educated to GCSE standard or equivalent
• Good standard of Written and Spoken English

Skills/Abilities Essential

• Computer Literacy
• Good communication and interpersonal skills including the ability to communicate effectively verbally and in writing.
• Ability to prioritise workload, and plan and organise own time effectively
• Ability to work flexibly without direct supervision and prioritise workload, and plan and organise own time effectively.

Experience Essential

• Experience of working in an administrative capacity within a team setting.

Knowledge/Understanding Essential

• I.T/Administration
• Knowledge of Patient Administration systems.

Person Specification Education/Qualification Essential

• Educated to GCSE standard or equivalent
• Good standard of Written and Spoken English

Person Specification Skills/Abilities Essential

• Computer Literacy
• Good communication and interpersonal skills including the ability to communicate effectively verbally and in writing.
• Ability to prioritise workload, and plan and organise own time effectively
• Ability to work flexibly without direct supervision and prioritise workload, and plan and organise own time effectively.

Person Specification Experience Essential

• Experience of working in an administrative capacity within a team setting.

Person Specification Knowledge/Understanding Essential

• I.T/Administration
• Knowledge of Patient Administration systems.