Musculoskeletal Admin & Patient Services Lead

Nhs View All Jobs; Ilford; On-site; GBP 21,000 - 25,000; Full time

Job summary

NHS is seeking an administrative support worker to join the Musculoskeletal Team, delivering efficient reception and administrative services. You will help manage appointments, process referrals, and handle records while maintaining confidentiality and data security.

The role requires strong communication and organisational skills and the ability to work both independently and as part of a team, supporting junior staff and contributing to service improvements.

Qualifications

• Computer literacy required and demonstrated ability to use IT systems.
• Excellent written and verbal communication skills.
• Ability to prioritise workload and plan own time effectively.
• Ability to work flexibly without direct supervision and manage competing priorities.

Responsibilities

• Provide administrative and reception services for the Musculoskeletal Team.
• Manage appointments, referrals, and general office duties.
• Handle correspondence, records and enquiries with confidentiality and data security.
• Support junior admin staff and contribute to service development and improvement.

Skills

Computer literacy

Communication skills

Time management

Flexible working

Education

GCSE standard or equivalent

Job description

NHS is seeking an administrative support worker to join the Musculoskeletal Team, delivering efficient reception and administrative services. You will help manage appointments, process referrals, and handle records while maintaining confidentiality and data security.

The role requires strong communication and organisational skills and the ability to work both independently and as part of a team, supporting junior staff and contributing to service improvements.