Bank Administrator

The Methodist Church in Britain; Chesterfield; On-site; GBP 18,000 - 23,000; Part time

Job summary

Derbyshire Community Health Services NHS Foundation Trust is seeking a friendly admin and reception relief role. You will greet visitors, answer calls, book appointments and register patients, while supporting clinical teams across hospitals, health centres and clinics.

The post involves flexible shifts with choice of sites, no fixed hours, and fixed training provided. Right to work in the UK is required; visa sponsorship is not offered.

Qualifications

• GCSE English language at grade B or above.
• Formal IT or computer qualification.
• Previous customer experience.
• Understanding of confidentiality.
• Excellent communication and interpersonal skills.
• Works on own initiative or as part of a team.
• Right to work in the UK without sponsorship.
• Nice to have: Customer care qualification.
• Knowledge of System One.

Responsibilities

• Greet and direct visitors and patients.
• Answer telephone calls and respond to inquiries.
• Manage patient appointments.
• Register patients.
• Support clinical teams, including Podiatry and Physiotherapy.
• Handle cash and banking.
• Order supplies.
• Manage incoming and outgoing mail.
• Monitor waiting lists.
• Maintain tidy public areas.
• Maintain records and provide general administrative support.
• Cover other clinics and health centres when required.

Skills

Excellent communication

Interpersonal skills

Initiative

Education

GCSE English (grade B or above)

IT/computer qualification

Tools

System One

Job description

This bank post sits in the Admin and Receptionist relief team at Derbyshire Community Health Services NHS Foundation Trust, covering hospitals, health centres and clinics. The core of the work is front‑of‑house reception and administration: greeting visitors, handling calls, managing appointments, registering patients and supporting clinical teams such as podiatry and physiotherapy. Shifts are offered as needed, and the post‑holder chooses which shifts and sites to cover, so hours fit around other commitments. Visa sponsorship is not offered, so applicants need an existing right to work in the UK.

What the job involves

• Greet and direct visitors and patients
• Answer telephone calls and respond to enquiries
• Manage patient appointments
• Register patients
• Support clinical teams, including Podiatry and Physiotherapy
• Handle cash and banking
• Order supplies
• Manage incoming and outgoing mail
• Monitor waiting lists
• Maintain tidy public areas
• Maintain records and provide general administrative support
• Cover other clinics and health centres when required

What’s required

Qualifications

• GCSE English language at grade B or above
• Formal IT or computer qualification

Experience

• Previous customer experience

Skills & knowledge

• Understanding of confidentiality
• Excellent communication and interpersonal skills
• Works on own initiative or as part of a team

Checks & eligibility

• Right to work in the UK without sponsorship

Nice to have

• Customer care qualification
• Knowledge of System One

What’s offered

• Flexible working with no fixed hours
• Choice of which shifts and sites to cover
• Full training provided