Band 3 Clinical Services Administrator - Swindon

Avon And Wiltshire Mental Health Partnership Nhs Trust; Swindon; On-site; GBP 21,000 - 25,000; Full time

Job summary

You would be the initial point of contact for stakeholders seeking access to the service, including professionals, service users, families and carers. You will ensure accurate records are added to our systems, including electronic patient records, and be based within a busy inpatient administrative team at Sandalwood Court.

You will join the wider administrative team across the locality, prioritising a busy, changing workload and adapting to capacity while maintaining clear communication and

Responsibilities

• Be an effective communicator with a wide range of administrative skills.
• Handle routine and non-routine tasks including telephone calls, typing patient-related correspondence, arranging meetings with stakeholders, and ensuring minutes are taken accurately.

Job description

Right to Work in the UKThis position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

You would be the initial point of contact for stakeholders access to the service, stakeholders include, other professionals, service users, family, and carers. You will be required to ensure accurate records are added appropriately to the systems we use, including electronic patient records. You will be based within a busy inpatient administrative team primarily at Sandalwood Court within a multi-disciplinary team.

You will be a part of the wider administrative team across the locality/work stream. You would be able to manage your workload with an ability to prioritise work and adapt to the constant changes in workload and capacity.

Main duties of the job

You will be an effective communicator with a wide range of administrative skills.

You will be part of the team managing routine, and non-routine tasks which will include telephone call handling, typing patient related correspondence, arranging of meetings with a wider range of stakeholders and ensuring that minutes are taken accurately, inputting of data accurately onto various systems, including Microsoft office tools, and electronic patient records.

We are the lead provider of healthcare for people with serious mental illness, learning disabilities and autism across Bath and North East Somerset (BaNES), Swindon and Wiltshire, and Bristol, North Somerset and South Gloucestershire.

We aim to provideHigh Quality, Compassionate Careeverywhere, every day. This means our services will be safe, clinically effective and provide a positive all round experience for our patients, families and carers. And we believe passionately in treating everyone with kindness, respect and empathy.

Key to this is providing a supportive and safe environment for our 4,000 staff where we all feel welcome and able to do the best we can for those we support. Our staff and teams work incredibly hard delivering services across more than 90 locations, covering 2,200miles, to more than 1.8million people.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.