Business Support Lead

BERKSHIRE HEALTHCARE NHS FOUNDATION TRUST; Henwick; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Flexible working options

27 days' annual leave

Generous NHS pension

Learning and career development

Job summary

Berkshire Healthcare NHS Foundation Trust is seeking a Band 4 Business Support Lead to support the Community Nursing Team, providing confidential admin services for patients in their homes and ensuring efficient, high-quality service delivery.

The role requires strong organisational and IT skills, with clear communication and the ability to work autonomously across nearby bases, based at Hillcroft House, Thatcham. Fixed-term, full-time for one year.

Qualifications

• High level organisational skills and excellent knowledge of admin procedures and IT systems.
• Ability to prioritise workload and work autonomously.
• Clear communication and liaison skills with services and teams.

Responsibilities

• Provide confidential administrative support to the Community Nursing Team.
• Manage and prioritise own workload with initiative.
• Cover non-clinical admin tasks across related bases as needed.
• Ensure efficient service delivery and professional image at all times.
• Support change and improvements to administrative policies and procedures.

Skills

Organisational skills

Administrative procedures

IT systems

Communication

Tools

Microsoft Office

Job description

An exciting full-time, one year fixed term opportunity has arisen within our Community Nursing Team as a Band 4 Business Support Lead, working with colleagues with who support the care delivery of patients in their own homes. The post holder will provide a confidential and comprehensive administration service to support the Community Nursing Team, presenting a professional image at all times. You will assist in the smooth operation of all general office functions to ensure an efficient and good quality service to patients and contribute to the achievement of efficient service delivery. On occasion there will be an expectation to provide efficient and effective administrative cover for other close-by bases. The role is based at Hillcroft House in Thatcham. Please note: This role is not eligible for Skilled Worker visa sponsorship under current UK immigration rules. Applicants must already have the right to work in the UK.,

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Key Responsibilities

• The Business Support Lead will involve a high level of organisational skills and excellent working knowledge of administrative procedures and IT systems used within the Trust.
• The post holder could be the first point of contact for the services and therefore requires clear communication and liaison skills.
• Be responsible for managing and prioritising their own workload and will be required to use their own initiative.
• To work as a member across the administrative team providing extensive administrative support to the to the team and be responsible for the effective management and efficient working of non-clinical aspects of the Service in accordance with all Trust policies and procedures
• Be an active and dynamic part of the administrative team. The post holder will be responsible for supporting the delivery of service objectives for the Service.
• To seek improvement of administrative policies and procedures, where opportunities exist, within services and across the Cluster, providing co-ordination of activities to support change, working autonomously and using own initiative.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites