Band 5 Business Coordinator - BaNES, Swindon & Wiltshire

NHS Jobs; Bath; Presencial; GBP 32.000 - 36.000; Jornada completa

Descripción de la vacante

NHS Jobs is seeking a Band 5 Business Coordinator to support senior leaders within BaNES, Swindon & Wiltshire. The role focuses on coordinating business plans, reporting, and ensuring efficient administration across the division.

You will liaise with internal teams and external partners, prepare materials for meetings, and help supervise administrative staff to maintain standards and timelines.

Responsabilidades

• Coordinate business plans and administrative procedures to deliver quality and efficiency
• Organise and support meetings, including minutes and presentations
• Liaise with multidisciplinary teams, service users, carers, and external agencies

Descripción del empleo

Band 5 Business Coordinator - BaNES, Swindon & Wiltshire

Supporting Head of Service, Head of Patient Safety and Quality Improvement including service managers in compiling and delivering Business Plans including liaison with a wide range of stakeholders, both internal to the organisation and external, including: Multidisciplinary Teams; Services Users and Carers; Health and Social Care teams i.e. GPs and community health; Senior Management; Other statutory agencies e.g. Police, Ministry of Justice, safeguarding etc. Participating in and organising strategic, service and Trust/ Divisional/ Departmental meetings, including associated resources. Developing and implementing administration procedures and protocols, which deliver quality and efficiency to meet the needs of service users and the service. Providing and discussing confidential sensitive, contentious, or complex information with admin and clinical staff at all levels of the organisation, service users and others. This may include investigating and resolving relatively complex (non-clinical) staff problems within the admin team and supporting clinicians to resolve service problems. Ensuring that admin staff manage a range of routine projects/tasks and intervene to resolve problems as they arise, to achieve expected outcomes. Ensuring that admin staff plan activities or programmes e.g. meetings, events, conferences, etc., taking particular responsibility for more complex arrangements, of a sensitive or difficult nature. Participating in the planning of on-call rotas as required. Making presentations to colleagues and support managers to develop and deliver presentational materials when required. Ensuring systems are in place to gather, analyse and report business performance and quality information, working closely with local managers and corporate teams. Authorised signatory in line with delegated authority, including responsibility for the admin budget and liaising with management accountant. Developing administrative information systems where required with the active support of the Divisional Business Manager and Corporate Information Leads. Using IT packages, including Word, Excel, Outlook, Power Point, and Publisher to create reports, documents etc and ensuring consistent best practice use of such systems across admin functions. Providing line management to designated group of administrative staff including: Participating in appointment panels, which may include being the Chair of panels; Inducting and training staff in locally used admin processes; E-rostering; Sickness management in line with Trust procedures, including referrals to Occupational Health; Supervision and Appraisal (training delivery and coordination); Completing grievance and disciplinary processes in line with Trust policy (which excludes the issue of final warnings and dismissals etc).; Recommending changes to the admin establishment where appropriate to the Business Manager. Supporting research and development (R&D) work undertaken with in Division as required and carry out enquiries in relation to own work. Undertake project work and any supporting reviews/evaluations Take and distribute formal minutes, as necessary. Undertaking audits of administrative procedures/protocols to gain assurance about delivery and best practice. You may be required to, organise, and facilitate site/office moves both clinical and non-clinical, while liaising with Estates and Health & Safety departments.