Band 4 Perinatal Engagement Community Support Worker - Bristol

Avon & Wiltshire Mental Health Partnership NHS Trust; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in the UK is seeking an Engagement and Participation Worker to join their Perinatal Mental Health Services. This role focuses on championing equality and inclusion while providing support to mothers and families. You will engage with local communities to gather feedback, influence service development, and organize engagement events aimed at improving access to services. Join a dedicated team committed to enhancing the experience of families across Bristol, North Somerset, and South Gloucestershire.

Qualifications

• Experience in community engagement and participatory approaches.
• Ability to build relationships with diverse groups.
• Strong communication skills to convey feedback effectively.

Responsibilities

• Champion equality and inclusion in service delivery.
• Provide care and support to mothers and families.
• Develop mechanisms for user involvement in service design.
• Build relationships with community organizations.
• Gather feedback from patients to inform service development.
• Attend engagement events to strengthen community ties.
• Work across BNSSG to ensure services meet local needs.

Skills

Equality and inclusion advocacy

Community engagement

Feedback gathering

Job description

Job overview

Are you passionate about making Perinatal Mental Health services more inclusive and ensuring that every voice is heard? We are looking for an Engagement and Participation Worker to join our amazing Perinatal Mental Health Services across Bristol, North Somerset and South Gloucestershire (BNSSG).

In this role, you’ll not only drive forward our equality and service user inclusion agenda but also play a vital part in providing care and support to mothers, birthing parents, families and carers. You’ll help shape services by listening to the people who use them, gathering feedback, and making sure their experiences directly influence how we grow and improve.

You’ll build strong relationships with local communities and diverse groups, finding creative ways to improve access to perinatal services. Alongside this, you’ll support engagement events.

This is a chance to combine professional expertise with compassion, ensuring our services are not only clinically excellent but also truly responsive to the needs of those we care for. You’ll be joining a dedicated, supportive team committed to making a real difference for families across BNSSG.

Main duties of the job

As the Engagement and Participation Worker within the BNSSG Perinatal Mental Health Services, you will play a vital role in both supporting families and shaping how services evolve. Day‑to‑day, your work will be varied, meaningful, and community‑focused. While working under the supervision of the team manager and you can expect to:

• Champion equality and inclusion, embedding these values into every aspect of service delivery and team culture.
• Provide care and supportto mothers, birthing parents, families and carers engaged with perinatal mental health services, ensuring their voices are heard and valued.
• Develop mechanisms for involvement, creating opportunities for service users and carers to influence how services are designed and delivered.
• Build strong relationshipswith local stakeholders, community organisations and diverse groups to improve access and inclusion.
• Gather and consolidate feedbackfrom patients and carers, presenting it in ways that inform management decisions and service development.
• Support engagement events, sometimes flexing your hours to attend and contribute to activities that strengthen community connections.
• Work across BNSSG, engaging with local service user and carer groups to ensure services reflect the needs of the population.