Band 4 - Facilities Administrator, Facilities

NHS Jobs; Watford; On-site; GBP 25,000 - 29,000; Full time

Job summary

West Hertfordshire Teaching Hospitals NHS Trust is seeking a Band 4 Facilities Administrator to support the management and auditing team. The role involves admin duties, reporting, and coordinating facilities services across Watford Hospital and associated sites.

The post requires a driving licence, with occasional travel to Hemel Hempstead and St Albans. Closing date 18 October 2026; sponsorship not available.

Qualifications

• NVQ Level 2 in Administration or equivalent experience
• Proficient in Microsoft Word, Excel, Outlook
• Experience delivering admin support in a facilities/clinical environment

Responsibilities

• Provide admin support to management and auditing team
• Manage inbox for facilities-related queries
• Extract Datix data and compile reports
• Organise meetings and take minutes
• Use Micad to manage pest control and related tasks

Skills

Good communication

Microsoft Office proficiency

Organisation

Education

NVQ Level 2 in Administration

Equivalent experience

Tools

Micad system

Datix

Integra

Job description

Go back West Hertfordshire Teaching Hospitals NHS Trust

Band 4 - Facilities Administrator, Facilities

The closing date is 18 October 2026

To support on the delivery of a comprehensive, professional, and confidential support function in the provision of Facilities management services.

Facilities teams are responsible for providing safe, clean and supporting environment in which clinical services can operate effectively and covers services such as cleaning, catering, waste management, portering, linen and pest control.

The post holder will work alongside Facilities Managers and their team in delivering effective facilities management services. The job is 37.5 hours per week.

The post is based at Watford Hospital but there may occasionally be a requirement to travel to other sites at Hemel Hempstead and St Albans. Driving license is required.

****** IMPORTANT INFORMATION - PLEASE READ ******

Please note - we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.

Main duties of the job

To provide admin support to the management and auditing team, typing up and sending out audit reports and compiling monthly reports.

Manage the inbox for all facilities related queries responding where possible or allocating to the appropriate person.

Completing, extracting relevant datix data, ensuring the Datix's are reviewed and compiling relevant reports, and chasing up information.

Organising meetings and taking minutes where applicable.

Using the Micad system to manage pest control and other relevant jobsEnsuring that all catering reports are saved onto the shared.

About us

With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and require support or guidance please [e-mail]

Job responsibilities

Key relationships for this role include Head of Facilities, Facilities Managers (all sites), Waste Manager, Catering and Retail Specialist, Facilities Assurance Officer, All Trust personnel linked with facilities related matters.

Contracted Service Providers linked with facilities and facilities management contracts and other external parties relating to facilities management.

Person Specification

Education and qualifications

• NVQ Level 2 Certificate/Diploma in Administration or equivalent experience
• Microsoft Office Packages

Knowledge

• Good communication skills with all levels of staff / customers/ suppliers
• Office Procedures
• Competent in the use of Microsoft Windows, Word, Excel, Outlook
• Principles of minute taking at meetings.
• Understanding policy and procedural documentation.
• Basic Knowledge of: oDatix oIntegra oNHS Supply Chain oAuditing Systems

Experience

• Experience in Customer Service
• Experience of working in a re-active and pressurised environment.
• NHS/Facilities knowledge Meeting administration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

West Hertfordshire Teaching Hospitals NHS Trust