Band 4 Clinical Pathway Navigator

NHS Jobs; Chipping Barnet; Sur place; GBP 33 000 - 36 000; Plein temps

Résumé du poste

Royal Free London NHS Foundation Trust is seeking an administrative healthcare assistant to support departmental duties, manage correspondence, and ensure Cerner patient data is up to date. The role involves handling calls, coordinating clinic changes, and preparing urgent letters for clinicians across specialties.

The position offers a salary in the range of £33,262 to £36,027 per year, inclusive of HCAS, and includes trust-based benefits.

Responsabilités

• General administrative duties for the department: manage correspondence, review EPR, upload results, identify escalated actions, and produce relevant correspondence for consultant's reply.
• Ensure copies of letters and discharge summaries are sent on request within the agreed timeframe.
• Review actions on EPR and ensure test results are sent to clinicians in different specialties as required.
• Support the team by answering telephone calls and handling enquiries with initiative and discretion.
• Process clinic changes, cancellations and creations per trust policy.
• Type urgent letters for clinicians when required.
• Keep patient demographics and contact details up to date in Cerner.

Description du poste

GENERAL DUTIES AND RESPONSIBILITIES 1.1General administrative duties for the department such as managing allcorrespondence reviewing EPR through post navigation, uploadingresults, identify any escalated actions any correspondence suitable forown response - produce relevant correspondence for consultant'sreply. 1.2Ensure copies of letters, discharge summaries etc. are sent, onrequest, within the agreed timeframe where appropriate. 1.3Review the actions and instructions generated on EPR whenrequested e.g. ensuring that correspondence or test results are sentto a clinician in a different specialty. 1.4Support the team in answering telephone calls and dealing withenquiries in a helpful and courteous manner, using initiative anddiscretion or directing the call to the appropriate staff member. 1.5Ensure requests from clinicians/nursing staff for clinic changes,cancellations and creations are processed with the appropriate teamin accordance to trust policy. 1.6Respond to requests from clinicians to type up urgent letters whenrequired. 1.7Ensure all patient demographics and contact details are kept up todate on Cerner Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

£33,262 - £36,027 Inclusive of HCAS per annum

£33,262 - £36,027 Per annum inclusive of HCAS

£34,186 - £37,389 per annum inclusive of HCAS