Clinical Pathway Navigator – Band 4 (Health Admin)

NHS Jobs; Chipping Barnet; On-site; GBP 33,000 - 36,000; Full time

Job summary

Royal Free London NHS Foundation Trust is seeking an administrative healthcare assistant to support departmental duties, manage correspondence, and ensure Cerner patient data is up to date. The role involves handling calls, coordinating clinic changes, and preparing urgent letters for clinicians across specialties.

The position offers a salary in the range of £33,262 to £36,027 per year, inclusive of HCAS, and includes trust-based benefits.

Responsibilities

• General administrative duties for the department: manage correspondence, review EPR, upload results, identify escalated actions, and produce relevant correspondence for consultant's reply.
• Ensure copies of letters and discharge summaries are sent on request within the agreed timeframe.
• Review actions on EPR and ensure test results are sent to clinicians in different specialties as required.
• Support the team by answering telephone calls and handling enquiries with initiative and discretion.
• Process clinic changes, cancellations and creations per trust policy.
• Type urgent letters for clinicians when required.
• Keep patient demographics and contact details up to date in Cerner.

Job description

Royal Free London NHS Foundation Trust is seeking an administrative healthcare assistant to support departmental duties, manage correspondence, and ensure Cerner patient data is up to date. The role involves handling calls, coordinating clinic changes, and preparing urgent letters for clinicians across specialties.

The position offers a salary in the range of £33,262 to £36,027 per year, inclusive of HCAS, and includes trust-based benefits.