Clinical Pathway Navigator

Royal Free London NHS Foundation Trust; Chipping Barnet; On-site; GBP 21,000 - 25,000; Full time

Job summary

Royal Free London NHS Foundation Trust is seeking an organised administrative assistant to join the department, handling correspondence, EPR tasks, and post navigation to support clinicians.

You will manage referrals, process letters and discharge summaries within agreed times, assist with telephone enquiries, and help prepare urgent letters on request, coordinating with nursing staff to ensure patient pathways.

Responsibilities

• General administrative duties for the department such as managing all correspondence reviewing EPR through post navigation, uploading EPR through post navigation, uploading results, identify any escalated actions any correspondence suitable for own response - produce relevant correspondence for consultant's reply.

Job description

General administrative duties for the department such as managing all correspondence reviewing EPR through post navigation, uploading EPR through post navigation, uploading results, identify any escalated actions any correspondence suitable for own response - produce relevant correspondence for consultant's reply., Manage referrals received by the specialty by working closely with clinicians to ensure that patients are placed on the correct clinical pathway., 1.1 General administrative duties for the department such as managing all correspondence reviewing EPR through post navigation, uploading results, identify any escalated actions any correspondence suitable for own response - produce relevant correspondence for consultant's reply., 1.2 Ensure copies of letters, discharge summaries etc. are sent, on request, within the agreed timeframe where appropriate., 1.3 Review the actions and instructions generated on EPR when requested e.g. ensuring that correspondence or test results are sent to a clinician in a different specialty., 1.4 Support the team in answering telephone calls and dealing with enquiries in a helpful and courteous manner, using initiative and discretion or directing the call to the appropriate staff member., 1.5 Ensure requests from clinicians/nursing staff for clinic changes, cancellations and creations are processed with the appropriate team in accordance to trust policy., 1.6 Respond to requests from clinicians to type up urgent letters when required., 1.7 Ensure all patient demographics and contact details are kept up to The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.