Band 3 Portering Team Leader

University Hospitals Birmingham NHS Foundation Trust; West Midlands; Presencial; GBP 26.000 - 27.000; Jornada completa

Descripción de la vacante

University Hospitals Birmingham NHS Foundation Trust is seeking a portering supervisor to oversee daily operations and ensure efficient service delivery. The role includes rotas, staff allocation, and maintaining communications with staff and patients.

As part of a rotating pattern, you will guide the portering team, monitor performance, and contribute to protocol development while ensuring safety and quality standards are met. This is a Band 3 NHS role with full-time hours.

Formación

• Essential: Basic Education to Senior School Level
• Numerate and literate
• Successful completion of aviation fire training on a regular basis to retain a certificate of competence
• Certificate in or evidence of working towards first line supervisory management or willingness to achieve
• Driving Licence

Responsabilidades

• Work a rotational shift pattern and delegate daily areas of work to staff through the completion of duty allocation rosters; ensuring adequate staffing levels are provided to all areas of the Trust by the effective use of all available resources within the agreed budget.
• Ensure all staff know their duties and have the sufficient skills, training and materials to complete these to a high standard within their allocated areas.
• Be one of the portering numbers on the 'shop floor'; monitoring departments and areas serviced by the porter department; ensuring the efficient delivery of duties to the agreed quality standards and in accordance with Standard Operational Procedures.
• Actively contribute to the portering department's management team helping produce and deliver rectification plans (where required) or new protocols needed to meet changing demands.
• Ensure the accurate recording and interpretation of activity data through the electronic porter allocation system.
• Carry a bleep and radio; respond to all calls for the portering department and ensure the land line is managed with all calls received and inputted on to the 'portering services' database.
• Manage and approve staff annual leave and other types of leave in accordance with the Department's protocols and Trust policies.

Conocimientos

Staff management

Communication skills

Flexibility

Prioritising urgent requests

Team deployment

Health and Safety knowledge

Punctual

Physical fitness

Educación

Basic education level

Supervisory management training (first line)

Driving licence

Aviation fire training certificate

Herramientas

Aviation fire training certificate

Descripción del empleo

Job Summary

Working a rotational pattern and responsible for the daily supervision and the efficient and effective delivery of the portering service to the standards set by the Foundation Trust. This is through the daily compilation of duty rotas and the efficient distribution of staffing resources to all areas as required. Post holder will need to ensure effective communications are maintained between the portering service, its staff and patients; leading by example to motivate the team in delivering quality standards.

Job Summary

Working a rotational pattern and responsible for the daily supervision and the efficient and effective delivery of the portering service to the standards set by the Foundation Trust. This is through the daily compilation of duty rotas and the efficient distribution of staffing resources to all areas as required. Post holder will need to ensure effective communications are maintained between the portering service, its staff and patients; leading by example to motivate the team in delivering quality standards.

Main Duties, Tasks & Skills Required

To work a rotational shift pattern, to delegate daily areas of work to staff through the completion of duty allocation rosters; ensuring adequate staffing levels are provided to all areas of the Trust by the effective use of all available resources within the agreed budget.

To ensure all staff know their duties and have the sufficient skills, training and materials to complete these to a high standard within their allocated areas.

To be one of the portering numbers on the 'shop floor'; monitoring departments and areas serviced by the porter department; ensuring the efficient delivery of duties to the agreed quality standards and in accordance with Standard Operational Procedures.

To actively contribute to the portering department's management team helping produce and deliver rectification plans (where required) or new protocols needed to meet changing demands.

Ensure the accurate recording and interpretation of activity data through the electronic porter allocation system.

Carry a bleep and radio; respond to all calls for the portering department and ensure the land line is managed with all calls received and inputted on to the 'portering services' database.

Manage and approve staff annual leave and other types of leave (e.g. special leave, paternity leave, maternity leave etc.) in accordance with the Department's protocols and Trust policies.

About Us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job Description

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person specification

Qualifications

Essential

• Basic Education to Senior School Level
• Numerate and literate
• Successful completion of aviation fire training on a regular basis to retain a certificate of competence
• Certificate in or evidence of working towards first line supervisory management or willingness to achieve
• Driving Licence
  
  

Experience

Essential

• Experience of working within the NHS
  
  

Desirable

• Portering experience
  
  

Additional Criteria

Essential

• Ability to analyse and resolve staff shortage problems
• Willingness to train individuals and groups of staff
• Demonstrate flexibility to the needs of the service
• Ability to deploy team of porters, prioritise urgent requests and deploy staff rotas
• Good communication skills, both written and verbal
• Ability to Implement change in the delivery of portering services and recommend change in service delivery
• Health and Safety at Work regulations
• Reliable
• Punctual
• Enthusiastic
• Must be physically fit to move trolleys and chairs as required
• Ability to work shifts if and when required.
  
  

Desirable

• Ability to analyse and resolve staff shortage problems
• Role of Facilities Management within the NHS
• Flexible working hours
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For Help With Your Application, Contact

Steve Cox

[e-mail]

01213712676

Pay scheme

Agenda for Change

Band

Band 3

Salary

£25760.00 to £27476.00 Yearly

Contract

Permanent

Working pattern

Full-Time, Flexible Working

Reference number

304-1103435

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Attachments

Job Description

JD PS.pdf – 410KB Opens in a new window