Facilities Assistant (Porters)

NTH; Tees Valley; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Excellent performance related bonus

Up to 33 days annual leave plus bank/,

Pension: NEST with 3% employer

Night shift allowances

Bank holiday allowances

Job summary

North Tees & Hartlepool Solutions is seeking a Porters to join our Hartlepool hospital site. The role involves moving patients and equipment, collecting and delivering items across departments, and supporting various portering tasks in a busy hospital environment.

Full training is provided; previous experience is not essential. You will work across seven days including nights, with opportunities for development within a supportive team and a focus on delivering high-quality patient care.

Qualifications

• GCSE English or equivalent qualification.
• Experience dealing with the general public in a customer-focused role.
• Ability to work as part of a multidisciplinary team.

Responsibilities

• Move patients and equipment between wards and departments.
• Collect and deliver laundry, boxes, bedding and furniture.
• Exchange medical gas cylinders and handle specimens.
• Provide driver cover for hospital vehicles when needed.
• Maintain a clean and professional appearance and wear full uniform.

Skills

Communication skills

First aid

Full driving licence

Education

GCSE English or equivalent

Job description

Find out about the current vacancies available at the Trust and take the next step in your career with us.

Main area Facilities Assistant Grade NHS AFC: Band 2 Contract Permanent: 37.5 Hours

• Full time
• Flexible working

37.5 hours per week (Working on all areas within the Portering Department, including Tugs. Nights, Weekends) Job ref 345-NTHS8378051

Site University Hospital of Hartlepool Town Hartlepool Salary £25,272 Pro rata per annum Salary period Yearly Closing 05/11/2026 23:59

North Tees & Hartlepool Solutions is an NHS owned company of North Tees and Hartlepool NHS Foundation Trust. North Tees & Hartlepool Solutions provides a range of Estates, Facilities, Supplies and Procurement services to North Tees and Hartlepool NHS Foundation Trust. The company is a separate legal body to North Tees and Hartlepool NHS Foundation Trust. The successful applicant will be an employee of the subsidiary and not the NHS.

North Tees & Hartlepool Solutions offers its own Terms and Conditions of employment which differ from the national NHS Terms and Conditions. As an employee in the company you will benefit from:

• Excellent performance related bonus scheme
• Up to 33 days annual leave plus bank holidays (dependant on service and contracted hours)
• Access to a pension scheme - National Employment Savings Trust (NEST) – North Tees & Hartlepool Solutions will pay a 3% contribution (this is above the minimum contribution rate at the present time)
• Night shift working allowances (where appropriate)
• Bank holiday working allowances (where appropriate)

The Disclosure and Barring Service (DBS) check will be paid for by North Tees and Hartlepool Solutions, however, should you fail to satisfactorily complete the probationary period, you will be charged for the DBS check as a deduction from your final salary.

Job overview

*Advert will close early once sufficient volume of applications is reached*

We are seeking a Porters to join our team, working at our Hartlepool hospital site. This is a fantastic opportunity to join a supportive team, to help provide a high quality and efficient, customer orientated Portering service working within our hospitals. Full training will be provided, so previous experience is not essential, and this will be a great role for someone looking for the next step in their career.

(Please note this position is to cover as and when needed to support the service, working across the 7 days including nights)

Main duties of the job

The role will involve both working under the supervision of the Facilities Team Leaders, but also working independently during shifts, and exercising initiative.

Typical Day of Working in the role of a Porter:

Responsible for the movement of patients by bed/trolley/wheelchair between Wards and Departments

Collection and Delivery of laundry, pharmacy boxes, bedding and furniture throughout the hospital

Exchange of medical gas cylinders

Collection and Delivery of specimens, blood bags and medical records

Cleaning of wheelchairs and trolleys after every use.

Potentially provide driver cover for vehicles including vans and the shuttle bus, and hospital tugs.

What are we looking for?

Full training will be provided for the specific role, but we are looking for previous experience of working with the general public.

Excellent communication skills, both written and verbal

Ability to work autonomously, using own initiative, as well as part of a team

Able to work in a fast-paced environment, where quick thinking skills are essential to take action in a timely manner where required

Working for our organisation

North Tees & Hartlepool Solutions is a wholly owned subsidiary company of North Tees and Hartlepool NHS Foundation Trust, established in April 2018 to provide estates, facilities and support services.

Our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.

At NTH Solutions we work as a team, we support each other, learn from one another and have our patients at the heart of everything we do.

We are looking to employ honest, dedicated individuals to join our team, we recruit for values and together, we are North Tees and Hartlepool.

Detailed job description and main responsibilities

Maintain good working relationships with all staff

Ensure that all working procedures and practices are complied with at all times, including Trust and departmental policies

Handling of items above 15kg when performing Portering Duties

Maintain a clean, tidy and hygienic appearance, ensuring the full uniform is worn at all times, and other personal protective clothing when necessary

Overall providing excellent standards of service in a variety of environments to one exceptional standard making up a high quality, efficient and customer orientated facilities service

NB: As part of this varied role you may be asked to work in any of our operational services, including Portering, Domestics, Deep Cleaning and Infection control, Catering, Sterile Services, etc. The location of which will also vary.

Person specification

Qualifications

• GCSE English or equivalent

Experience

• Work experience dealing with the general public in customer orientated organisation in a position of trust

Knowledge & Skills

• Highly developed communication skills both written and oral. Organisation and interpersonal skills. Capable of exercising influence and control. Ability to work as a member of a multidisciplinary team
• First aid; . Full clean driving licence

Employer certification / accreditation badges

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.