Facilities Working Porter / Supervisor

Midlands Partnership NHS Foundation Trust; Stafford; On-site; GBP 26,000 - 34,000; Full time

Job summary

Midlands Partnership NHS Foundation Trust is seeking a Facilities Working Porter / Supervisor to oversee portering operations across designated sites. The role combines hands-on duties with day-to-day supervision to ensure safe, timely movement of patients, equipment and supplies.

The successful candidate will lead a small team, support apprenticeship programmes, and contribute to service resilience during busy periods and emergencies while collaborating with other Facilities Services teams

Qualifications

• NVQ Level 3 or City & Guilds Certificate in related Estates and Facilities discipline or equivalent
• Experience of working in the NHS
• Experience of supervisory management" or comparable proven practical experience

Responsibilities

• Deliver and supervise portering services across designated sites.
• Coordinate portering resources during periods of increased demand or emergencies.
• Act as point of contact for portering services on each site.
• Provide supervisory support and training to team members.
• Support the apprenticeship programme for Portering Services

Skills

Influence & persuade

Lead by example

Teamwork

Flexibility

Safety awareness

Education

NVQ Level 3 / City & Guilds certificate in Estates & Facilities

Job description

Midlands Partnership NHS Foundation Trust

Facilities Working Porter / Supervisor

The closing date is 27 October 2026

This role isnot eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

The Portering Supervisor / Working Porter is responsible for the delivery and day-to-day supervision of portering services across designated sites. The post holder will lead by example through active participation in portering duties while supervising the portering team to ensure safe, timely and efficient movement of patients, equipment, materials, waste, linen, mail and supplies. The post holder will contribute to service resilience by coordinating portering resources during periods of increased demand, unplanned events and emergency situations.

The post holder will be expected to work as part of the wider Facilities team, providing an integrated and flexible service, and as such may sometimes be required to undertake duties within other areas of the Facilities Services Department should the needs of the service demand it. This will include providing supervisory support and advice to teams within other disciplines should the need arise.

Main duties of the job

Service delivery and operational management

• 1. Ensure that a comfortable and safe service user/client environment is provided at all times
• 2. Undertake additional reasonable duties consistent with the role to support service continuity, including emergency response and incidental support to service users.
• 3. Liaise with other Facilities services on site to co-ordinate activity.
• 4. To be the point of contact on each site for portering services.
• 5. All directorate staff will be required to act, up, down and across (within own capabilities and training) as required to ensure that an efficient and professional service is delivered at all times throughout the Directorate and the Trust
• 6. Supporting the Apprenticeship programme for Portering Services
• 7. Day to day supervision and a practical training of other team members

About us

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

Job responsibilities

To learn more about this varied and interesting role please see the full job description and person specification.

Person Specification

QUALIFICATIONS & TRAINING

• NVQ Level 3 or City and guilds Certificate in related Estates and Facilities discipline or be able to demonstrate proven practical knowledge and/or experience (core discipline)

QUALIFICATIONS & TRAINING

• Experience of working in a similar role or discipline
• Suitable supervisory management qualification or comparable proven practical experience
• Experience of working in the NHS

EXPERIENCE

• Experience and knowledge of all relevant legislation and regulations that are applicable to the specific department/discipline (for example COSHH)
• Experience of carrying out audits and monitoring
• Experience of completing and recording relevant and required documentation
• Experience of planning work rotas
• Experience of training staff
• Experience and full understanding and appreciation of all areas of own discipline
• There will be a requirement for regular travel using Trust vehicles across the full geographical span of the Trust during the working day; a valid driving licence or an alternative capability to travel, with access to secure and safe equipment carriage, is required
• Knowledge of Local and Trust Policies and Procedures, ways of working, health and safety issues, risk assessments and current plans and requirements so that the team and department can be run in a consistent way when Facilities

SKILLS, KNOWLEDGE & ABILITIES

• Able to influence and persuade
• Lead by example and encourage staff
• Promote and manage a flexible, generic and positive working environment
• Promote effective teamwork and to cascade good practices within the team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Midlands Partnership NHS Foundation Trust