Band 3 Administrator Temp Full Time

Honeycomb Jobs Ltd; Downpatrick; On-site; GBP 14,000 - 21,000; Full time

Job summary

South Eastern Health and Social Care Trust in Downpatrick is seeking a Band 3 Administrator to join the Patient Administration Services team. The role is initially a 3-month temporary assignment with potential extension and offers an immediate start.

Hours are Monday to Friday, 9:00am–5:00pm. The post provides varied administrative duties, including data entry, diary management, and reception support within a busy healthcare setting.

Qualifications

• GCSEs including English Language with 1 year admin/clerical experience
• NVQ Level 2 in Administration with 1 year admin/clerical experience
• 2 years admin/clerical experience

Responsibilities

• Accurately inputting and updating patient details across electronic systems (Epic, PAS, Patient Centre)
• Coordinating and scheduling appointments according to priorities
• Scanning and maintaining patient documentation in electronic systems
• Assisting with audits and patient information checks
• Managing work queues and ensuring information is up to date
• Preparing reports and waiting-time data
• Maintaining electronic and paper filing systems
• Responding to patient and staff queries per Trust procedures
• Managing competing priorities, diaries and correspondence
• Supporting induction and training of new staff
• Providing reception support when required
• Organising meetings and taking minutes
• Contributing to service and quality improvement
• Following Trust policies including Data Protection, IT Security, Health & Safety, Infection Prevention & Control and Records Management

Skills

Teamwork

Time management

Attention to detail

Verbal communication

Written communication

Data Protection Act

Diary management

Filing systems

Word processing

Microsoft Word

Excel

Outlook

Education

4 GCSEs (A-C) including English Language

NVQ Level 2 in Administration

2 years’ administrative/clerical experience

Tools

Epic

PAS

Patient Centre

Microsoft Word

Excel

Outlook

Job description

Honeycomb is pleased to be partnering with the South Eastern Health and Social Care Trust to recruit a Band 3 Administrator for their team in Downpatrick. This is an excellent opportunity for an experienced administrator to join a busy healthcare setting, with an immediate start available.

The position is offered on an initial 3-month temporary basis, with the possibility of an extension.

• Location: Downpatrick
• Pay: Band 3 - £12.75 per hour
• Start date: Immediate
• Contract: Temporary, initially for 3 months with potential extension
• Hours: Monday to Friday, 9:00am - 5:00pm

This role provides an opportunity to make a valuable contribution to patient services. Working as part of the Patient Administration Services team, you will deliver efficient and accurate administrative support while helping to ensure a responsive, patient-centred service.

Key Responsibilities

• Accurately inputting and updating patient details across electronic systems, including Epic, PAS and Patient Centre.
• Coordinating and scheduling appointments according to clinical priorities and Integrated Elective Access Protocols (IEAP).
• Scanning, uploading and maintaining patient documentation on electronic systems.
• Assisting with audits and carrying out patient information checks.
• Managing allocated work queues and ensuring information remains accurate and up to date.
• Preparing reports and statistical data, including waiting-time information.
• Maintaining both electronic and paper-based filing systems.
• Responding to patient and staff queries in accordance with Trust procedures.
• Managing competing priorities, diaries and correspondence effectively.
• Supporting the induction and training of new members of staff.
• Providing reception support when required.
• Organising meetings and taking accurate minutes.
• Contributing to service and quality improvement activities.
• Following all relevant Trust policies, including Data Protection, IT Security, Health & Safety, Infection Prevention & Control and Records Management.

Essential Criteria

Candidates must satisfy one of the following requirements:

• 4 GCSEs (Grades A-C), including English Language, together with 1 year's administrative/clerical experience
  OR
• NVQ Level 2 in Administration (or equivalent) plus 1 year's administrative/clerical experience
  OR
• 2 years' administrative/clerical experience

Candidates must also demonstrate:

• At least 1 year's word processing experience
• Experience using Microsoft Word, Excel and Outlook

Essential Skills

• Ability to work effectively within a team
• Confidence in using initiative and working independently when required
• Strong organisational and time-management abilities
• Excellent verbal and written communication skills
• High levels of accuracy and attention to detail
• Ability to manage workload within a busy and changing environment
• Understanding of the Data Protection Act
• Experience with administrative systems, including diary management and filing

Desirable

• Previous experience working with computerised databases

If you require any reasonable adjustments or additional support throughout the recruitment process, please let us know and we will make the appropriate arrangements.

Please note: Successful applicants may be required to complete a Basic or Enhanced Access NI check (fee of £18+). A previous conviction will not automatically prevent an appointment, and any disclosures will be handled confidentially.

Honeycomb is an equal opportunities employer. Due to the volume of applications received, we may not be able to respond to every applicant individually. However, we thank all candidates for their interest in this opportunity.