Band 3 Administrator

Leeds Community Healthcare NHS Trust; Otley; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Generous annual leave

NHS discount sites

Job summary

Leeds Community Healthcare NHS Trust is seeking a Band 3 Administrator for the Short Term Care Beds Service. The role involves providing high‑quality administrative support to ensure smooth day-to-day operations and timely discharge planning.

You will work with the operational and clinical teams to maintain records, respond to inquiries, organise meetings, and assist with workforce administration within a busy healthcare environment.

Qualifications

• Experience delivering administrative support in a healthcare setting.
• Ability to manage referrals, admissions, transfers and discharge admin.
• Strong record-keeping and use of electronic systems.
• Excellent communication with patients, relatives and professionals.

Responsibilities

• Provide administrative support to managers and multidisciplinary teams.
• Manage referrals, admissions, transfers and discharge-related admin.
• Maintain accurate patient records and electronic systems.
• Handle telephone calls, emails and enquiries from stakeholders.
• Support meeting organisation, diary management and minute taking.
• Produce reports, spreadsheets and service activity data.
• Assist with workforce administration including rota support and recruitment.
• Manage service inboxes and ensure timely responses.
• Ensure information governance and confidentiality.
• Support service improvement projects and general office admin.

Skills

Administrative support

Diary management

Data entry & reporting

Communication with patients/colleagues

Job description

Band 3 Administrator – Short Term Care Beds Service

The Short Term Care Beds Service provides short‑term rehabilitation and recovery support for adults who no longer require acute hospital care but are not yet able to return home safely. Our multidisciplinary team works closely with patients to maximise independence, promote recovery, and support safe and timely discharge from our recovery hubs.

We are seeking an enthusiastic, organised, and motivated Band 3 Administrator to join our friendly and supportive team. The successful candidate will provide high-quality administrative support to ensure the smooth day‑to‑day running of the service and contribute to delivering excellent patient care. This is an exciting opportunity for an individual who enjoys working in a busy healthcare environment and is committed to providing a professional and efficient administrative service. The post holder will support the operational and clinical teams by providing comprehensive administrative assistance across the Short Term Care Beds Service.

Key Responsibilities Include

• Providing administrative support to managers and multidisciplinary teams.


• Managing referrals, admissions, transfers, and discharge‑related administration.


• Maintaining accurate patient records and electronic systems.


• Handling telephone calls, emails, and enquiries from patients, relatives, and healthcare professionals.


• Supporting meeting organisation, diary management, and minute taking.


• Producing reports, spreadsheets, and service activity data.


• Assisting with workforce administration, including rota support and recruitment processes.


• Managing service inboxes and ensuring enquiries are responded to promptly.


• Ensuring compliance with information governance and confidentiality requirements.


• Supporting service improvement projects and general office administration.

For more Information about this Job, please contact - Dutu Dumitru

Operational Support Manager

[e-mail]

Please review the Job Description and Person Specification attached for full requirements of the role.

Working for Leeds Community Healthcare NHS Trust

Who are we?

Leeds Community Healthcare provides a range of community‑based health services across the whole city. We treat people in their homes, local health centres and community hospitals, and work in partnership with other local Trusts, charities and Leeds City Council.

We have a strong culture based on deeply‑held values, and our focus at all times is on delivering high quality care to the people of Leeds. In our most recent CQC evaluation, we were rated "Good", with our Adult Services rated "Outstanding" for caring.

Perks of the job

Our benefits range from generous annual leave to access to NHS discount sites. You can find the full list of attractive benefits and rewards at www.leedscommunityhealthcare.nhs.uk click on the Join Our Team Tab.

Right to Work

Please see the link below for information on Eligibility for Sponsorship from Leeds Community Healthcare Trust.

This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.