Band 2 Administrative Assistant

NHS; Leicester; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading NHS organization seeks a dedicated administrator for Community Paediatric services. The successful candidate will have excellent communication skills and a solid grasp of administrative processes, supporting clinical teams to enhance service delivery. Enjoy a fulfilling role in a passionate team aimed at improving community health services in Leicestershire.

Qualifications

• Previous experience in an administrative role in a busy office environment.
• Skilled and confident in adapting to electronic systems like SystmOne.

Responsibilities

• Support Community Paediatric services including SEND & Phlebotomy.
• Maintain confidentiality and accuracy while handling sensitive information.
• Deliver high-quality care alongside clinical and administrative colleagues.

Skills

Excellent written and verbal communication skills

Excellent Customer Service skills

Good working knowledge of Microsoft Office packages

Attention to detail

Ability to work on own initiative

Education

GCSE in English Language and Mathematics at grade C (new Grade 4) or equivalent

NVQ 2 in administration or equivalent knowledge

Job description

Job summary

The successful applicants will be based between County Hall.

Successful candidates will be joining an ambitious and passionate team of clinical and administrative colleagues supporting the Community Paediatric services including SEND & Phlebotomy.

Post holders will need to have the skills and character to consistently deliver high quality care and work creatively at pace with colleagues with our CYP and families.

We are an ambitious and innovative team with an active interest in learning and a determination to reduce inequality and improve the quality and accessibility of the services we support.

We are very excited for the future of our ND offer within LLR.

Contact Details: Nicola Manson, [e-mail]

Main duties of the job

The following skills are essential to the role:

• Excellent written and verbal communication skills.
• Good general level of education including GCSE in English Language and Mathematics at grade C (new Grade 4) or equivalent.Evidence of this qualification is required.
• Previous experience in an administrative role, working in a busy office environment.
• Good working knowledge and experience of using Microsoft Office packages.
• Excellent Customer Service skills and the ability to work as part of an integrated team.
• NVQ 2 in administration or able to demonstrate equivalent knowledge and experience.
• Highly motivated individual to deal with repetitive and monotonous duties and tasks.
• You will need to demonstrate previous experience of working with confidential information, showing attention to detail and maintaining accuracy at all times.
• Your ability to work using your own initiative is essential, whilst understanding the importance of adhering to Trust Policies and local procedures.
• Operating SystmOne, a national NHS electronic patient record system, is a key requirement of this role, and whilst full training will be provided, there is an expectation that applicants would need to be skilled and confident in adapting to work with complex electronic systems.

For more details please see the attached Job Description and Person Specification.

About us

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible. About Us Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy). All jobs will require permission to work in the UK. For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started. Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Details Date posted

02 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year

Contract

Permanent

Working pattern

Full-time

Reference number

003157

Job locations

County Hall

Penn Lloyd Building

Leicester

Leicestershire

LE3 8TB

Job description Job responsibilities

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto “Apply for this job” and you will be re-directed to our vacancies page where you can review the job description and person specification.

Job description Job responsibilities

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto “Apply for this job” and you will be re-directed to our vacancies page where you can review the job description and person specification.

Person Specification Qualifications Essential

• Please review the attached job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification

Person Specification Qualifications Essential

• Please review the attached job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Leicestershire Partnership NHS Trust

Address

County Hall

Penn Lloyd Building

Leicester

Leicestershire

LE3 8TB

Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)

Employer details Employer name

Leicestershire Partnership NHS Trust

Address

County Hall

Penn Lloyd Building

Leicester

Leicestershire

LE3 8TB

Employer's website

https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)