Bakery Manager

Gail's; Camden Town; In loco; GBP 42.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free food on shift

50% off food when not working

33 days holiday

Pension scheme

Health & wellbeing support

Cycle to Work

Descrizione del lavoro

GAIL's is seeking a General Manager to lead a bakery, owning its performance across people, product and profit while delivering exceptional customer experiences. You will build and mentor a high-performing team and shape an inclusive culture that values accountability and growth.

Responsibilities include driving sales and operational excellence, leveraging data to improve outcomes, and ensuring safety and quality across food, coffee and service.

Competenze

• Management experience in hospitality, retail or another customer-focused environment and ability to deliver results through people.

Mansioni

• Own the bakery's performance across people, product, customer experience, place and profit.
• Build, develop and inspire a high-performing team.
• Create an inclusive culture where people feel valued, supported and accountable.
• Recruit and develop future leaders through coaching, training and succession planning.
• Drive sales growth, profitability and operational excellence.
• Champion exceptional standards across food, coffee and customer service.
• Use commercial insights and performance data to drive improvements.
• Ensure safety, compliance and bakery presentation to the highest standards.
• Build strong relationships within the local community.
• Lead change and bring new initiatives to life.

Conoscenze

People management

Hospitality experience

Customer experience

Leadership

Descrizione del lavoro

General Manager vacancy in GAIL's!

If you're a passionate leader who thrives on developing people, delivering exceptional customer experiences and driving business performance, we'd love to hear from you.

At GAIL's, our Bakery Managers don't just manage bakeries; they run them.

You'll have full ownership of your bakery's people, product, customer experience, standards and commercial performance, creating a place where teams thrive, customers return and communities connect. Every day in a GAIL's bakery is different. One moment you'll be coaching a team through a busy morning rush, the next you'll be talking customers through the story behind our products, supporting the launch of a new seasonal range, or celebrating a team member's progression into their next role. It's fast-paced, hands-on and deeply rewarding, with great food, great people and real community at its heart.

ABOUT THE ROLE

• Owning the overall performance of your bakery across people, product, customer experience, place and profit
• Building, developing and inspiring a high-performing team
• Creating an inclusive culture where people feel valued, supported and accountable
• Recruiting and developing future leaders through coaching, training and succession planning
• Driving sales growth, profitability and operational excellence
• Championing exceptional standards across food, coffee and customer service
• Using commercial insights and performance data to make informed decisions and drive continuous improvement
• Ensuring the highest standards of safety, compliance and bakery presentation
• Building strong relationships within your local community
• Leading change positively and bringing new initiatives to life

ARE YOU THE MISSING INGREDIENT?

You'll have management experience within hospitality, retail or another customer-focused environment and understand what it takes to deliver results through people.

You'll be:

• A people-first leader
• Commercially minded and performance-focused
• Passionate about developing future talent
• Confident making decisions and taking ownership
• Resilient, adaptable and hands-on
• Committed to exceptional customer experiences
• Passionate about quality food, coffee and hospitality

BENEFITS BAKED IN

• Free food and drink whilst on shift
• 50% off food and drink when not working
• 33 days holiday
• Buy & Sell Holiday Scheme
• Long Service Holiday
• Premiership Bonus Scheme
• Annual Pay Review
• Pension Scheme
• Enhanced Family Leave
• Stream financial wellbeing support
• Development programme to help you RISE with GAIL's
• Health & Wellbeing support through Aviva
• Workplace Nursery Scheme
• Home technology and appliance discounts
• Discounted gym memberships and EV leasing options
• Discounts and savings with high-street retailers and restaurants
• 24-hour GP service
• Cycle to Work Scheme
• Refer-a-Friend Bonus

Terms and conditions apply. Benefits may vary and are subject to eligibility.

Ready to Lead with GAIL's?

If you're looking for an opportunity to run your own bakery, develop great people and make a real impact in your community, we'd love to hear from you.