Background Screening Customer Service Specialist | Hybrid

Experian; Nottingham; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Hybrid working

Uncapped commission

Pension

Bupa healthcare

Sharesave scheme

25 days annual leave

Job summary

Experian in Nottingham is recruiting a Customer Service Executive to support our Background Checking team. You will handle client inquiries, help with the employment screening journey, and develop accuracy and problem-solving skills in a friendly, fast-paced environment.

You will work on checks such as criminal records, DVLA and international verifications, collaborating with the team while pursuing career progression within Experian.

Qualifications

• Proven customer service background or previous customer-facing role.
• Able to stay organised and self-motivated to meet deadlines.

Responsibilities

• Support the employment screening journey for clients and candidates.
• Assist with checks including criminal records, DVLA and international verifications.
• Collaborate with the team to maintain accuracy and make informed decisions.

Skills

Customer service background

Team player

Organised

Job description

Experian in Nottingham is recruiting a Customer Service Executive to support our Background Checking team. You will handle client inquiries, help with the employment screening journey, and develop accuracy and problem-solving skills in a friendly, fast-paced environment.

You will work on checks such as criminal records, DVLA and international verifications, collaborating with the team while pursuing career progression within Experian.