Back Shift Operations Supervisor

Möbile People.Powered.Logistics Ltd; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading logistics company seeks a back shift supervisor to oversee operations, ensuring timely deliveries and compliance with transport regulations. The role demands excellent IT, people management, and leadership skills in a dynamic environment. Join the team and contribute to operational excellence within the logistics sector!

Benefits

Competitive salary and benefits package

28 holiday days PA

Company Pension contribution

Death in service cover

24/7 doctors support line

Qualifications

• Proven experience in a similar transport management role.
• Strong knowledge of tachograph laws and Working Time Directive.
• Extensive experience in the palletised network operations.

Responsibilities

• Oversee back-shift transport operations ensuring compliance and efficiency.
• Monitor KPIs and performance metrics for service levels.
• Ensure strong communication with customers and stakeholders.

Skills

IT experience

Communication

Problem-solving

People management

Decision-making

Education

CPC qualification in Transport Management

Tools

Vigo transport management systems

ELogii transport planning systems

Job description

Role Purpose:

The back shift supervisor will oversee the daily operations and provide support in the day transport operations and execution of the back shift, ensuring efficiency, compliance, and smooth execution of transport activities within a pallet network.

This role requires strong IT experience, Vigo TMS management systems knowledge, and a deep understanding of tachograph (tacho) regulations, the Working Time Directive (WTD), and legal driver hours: excellent communication skills and the ability to work in a dynamic environment.

This role will need to forge strong working relationships with our Customer Service Supervisor, the Day Shift Operations supervisor, and our Groupage manager, which will ensure our key pillars of success.

Key Responsibilities:

• Oversee the back-shift transport and planning operations, ensuring efficient and timely delivery of goods within the pallet network and dedicated deliveries.
• Using our ELogii transport planning management systems (TMS) to optimise route planning, scheduling, and reporting planning (from 20:00 to 22:00, day one to day two)
• Ensure compliance with all relevant transport regulations, including tachograph laws, Working Time Directive (WTD), and driver legal hours.
• Monitor KPIs and performance metrics, ensuring service levels are met and exceeded.
• Maintain strong communication with customers, suppliers, and stakeholders to ensure a high standard of service.
• Working with the compliance manager to adhere to vehicle maintenance schedules and fleet management versus the plan.
• Support the management of all health and safety procedures, ensuring a safe working environment for all employees – we all own H&S!
• Support daily IT systems requirements, ensuring seamless integration with logistics operations.
• Drive continuous improvement initiatives and operational excellence across the department.

Key Skills & Experience:

• Proven experience as a shift manager or in a similar palletised network, planning and transport industry role.
• Strong IT experience, particularly with Vigo transport management systems.
• Extensive knowledge of pallet network operations.
• Understanding tachograph laws, the Working Time Directive (WTD), and driver legal hours.
• Extensive knowledge of legal compliance legislation
• Excellent leadership, communication, and people management skills.
• Strong problem-solving and decision-making abilities.
• Ability to work under pressure in a fast-paced office environment.
• Knowledge of health and safety regulations within a transport setting.
• Financial awareness and the ability to manage budgets and cost control.

Desirable Qualifications:

• CPC (Certificate of Professional Competence) qualification in Transport Management.
• Experience in using data analytics for operational efficiency improvements.

Working Conditions:

• Office-based role with occasional travel required.
• May involve irregular hours to meet operational demands.
• Hours are 13:00 to 22:00, with a one-hour unpaid lunch break, so a 45-hour week, Monday to Friday. Bank holiday support is provided where/ if required and agreed upon locally.
• A flexible approach to working hours, as this role
• This role offers an exciting opportunity for an experienced logistics and transport professional to support and optimise operations within a fast-paced and evolving environment. We encourage you to apply if you have the required expertise and leadership skills!

Why Join Us?

• Opportunity to work with an experienced, dynamic team.
• Work within a fast-paced and evolving logistics and transport environment.
• Play a key role in shaping the operations team and the business growth.
• Competitive salary and benefits package.
• 28 holiday days PA (including eight bank holiday days)
• Company Pension contribution
• Death in service cover and a 24/7 doctors support line

This role is ideal for a proactive, customer-focused team member who thrives in a logistics and transport setting and can drive service excellence and operational efficiency.