B2C Sales & Retentions Leader: Growth & Customer Impact

HomeLet

Chester

On-site

GBP 40,000 - 60,000

Full time

18 hours ago

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Job summary

HomeLet is seeking a proactive Sales Team Leader to oversee the B2C sales function, ensuring delivery of targets, high-quality service, and timely, accurate operations in line with established procedures and performance standards. You will build and coach a high-energy team, driving productivity, customer-centric outcomes, and alignment with company values.

The role emphasizes leadership, performance management, coaching, and continuous process improvement to achieve monthly targets and maintain

Qualifications

Experience leading B2C sales teams with a clear track record of meeting targets.
Strong coaching and development skills to improve individual performance.
Ability to implement and manage performance processes and KPIs in line with company standards.

Responsibilities

Be accountable for delivering against business targets and goals.
Drive the team and team leaders to achieve high sales performance.
Inspire productivity and implement reward, recognition, training and development programmes.
Provide clear leadership and act as a role model for the team and wider business.
Lead continuous improvement of processes to boost efficiency and profitability.
Foster a customer‑centric approach while adhering to Consumer Duty requirements.
Align actions with company values and drive accountability across the team.