B2B Sales Co-ordinator

Radiuslimited; North Shields; On-site; GBP 26,000 - 34,000; Full time

Job summary

Radiuslimited in North Shields is offering a graduate opportunity to develop a solid foundation in operational excellence, business processes and stakeholder engagement. During Year 1 you will focus on Sales Operations, data maintenance, reporting and CRM systems, building cross-functional collaboration. Year 2 emphasises customer retention and renewals, managing an expanding portfolio, identifying upsell opportunities and achieving targets.

Qualifications

• Minimum 2:1 degree in any discipline.
• Proficient in Microsoft Excel and Outlook.
• Strong communication and teamwork abilities.
• Able to adapt to changing priorities.
• Excellent attention to detail.

Responsibilities

• Support day-to-day Sales Operations activities and maintain customer data.
• Assist with reporting, analysis and process administration.
• Develop understanding of CRM systems and operational workflows.
• Manage a portfolio of customers approaching renewal in Year 2 and support renewals.
• Identify upsell opportunities and contribute to revenue targets.

Skills

Microsoft Excel

Microsoft Outlook

Communication skills

Teamwork

Attention to detail

Education

2:1 degree

Tools

Microsoft Office

Job description

This is an exciting Graduate Opportunity!

During the first year, you will focus on developing a strong understanding of business processes, systems and customer administration activities.

• Supporting day-to-day Sales Operations activities.
• Maintaining customer and business data within internal systems.
• Assisting with reporting, analysis and process administration.
• Developing an understanding of CRM systems and operational workflows.
• Working closely with stakeholders across the business to support service delivery and process improvement initiatives.

The first year will provide a solid foundation in operational excellence, business processes and stakeholder engagement.

Year 2: Customer Retention & Renewals (sales)

• Managing a portfolio of customers approaching renewal.
• Building strong customer relationships and understanding customer needs.
• Managing the end-to-end renewal sales process.
• Identifying opportunities to upsell and cross-sell additional products and services.
• Achieving renewal, retention and revenue targets.
• Using customer and commercial data to identify opportunities and mitigate churn risks.
• Working closely with Account Managers and Customer Service teams to deliver excellent customer outcomes.
• Developing negotiation, objection handling and consultative selling skills

• A minimum of 2:1 in any degree
• Competent in using Microsoft Office applications, particularly Excel and Outlook.
• Able to adapt to change, responding well to delays or unexpected demands.
• Excellent verbal and written communication skills.
• Self-motivated.
• Good at working as part of a team.
• Excellent attention to detail.

A friendly culture that mirrors our proposition to our customers.

A fast-growing organisation that defines itself as being agile and innovative.

A drive for continuous improvement, which you will be empowered to get behind from day one.

A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

#OH

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women's empowerment and mental health, neurodiversity and disability support.

We also offer:

• Global Female Health Policy & Female Health Champions
• Pregnancy Loss and Fertility Treatment Policies
• Endometriosis Friendly Employer (UK)
• Women-focused gym & female health events
• Mental Health First Aiders
• Disability Confident Committed Employer (Level 2)
• Race at Work Charter signatory
• Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025
• Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
• Give as you earn scheme (payroll giving) and match funding

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.