B2B Sales Co-Ordinator

Radius Limited; North East; On-site; GBP 25,000 - 35,000; Full time

Job summary

Radius Limited, a fast-growing UK business, offers a graduate opportunity to build a foundation in business processes, systems and customer administration. In year one, you will support day-to-day Sales Operations, maintain customer data in internal systems and develop an understanding of CRM workflows.

In year two you will move into a customer-facing sales role focused on retention and renewals, managing renewals, strengthening relationships, identifying upsell opportunities and delivering the

Qualifications

• Minimum 2:1 in any degree.
• Excellent verbal and written communication skills.
• Self-motivated and able to work independently.
• Good at working as part of a team and adaptable to change.
• Excellent attention to detail.

Responsibilities

• Support day-to-day Sales Operations activities.
• Maintain customer and business data within internal systems.
• Assist with reporting, analysis and process administration.
• Develop understanding of CRM systems and workflows.
• Collaborate with stakeholders across the business to support service delivery and process improvement initiatives.
• Year 2: Manage renewals, build relationships and drive renewals and upsell opportunities with Account Managers.

Skills

Excellent verbal and written comms

Self-motivated

Teamwork

Attention to detail

Adaptability

Education

2:1 degree

Tools

Excel

Outlook

Job description

Job Description

This is an exciting Graduate Opportunity!

During the first year, you will focus on developing a strong understanding of business processes, systems and customer administration activities. Responsibilities will include:

• Supporting day-to-day Sales Operations activities.
• Maintaining customer and business data within internal systems.
• Assisting with reporting, analysis and process administration.
• Developing an understanding of CRM systems and operational workflows.
• Working closely with stakeholders across the business to support service delivery and process improvement initiatives.

The first year will provide a solid foundation in operational excellence, business processes and stakeholder engagement.

Year 2: Customer Retention & Renewals (sales)

In the second year, you will transition into a customer-facing sales role focused on customer retention and contract renewals. Responsibilities will include:

• Managing a portfolio of customers approaching renewal.
• Building strong customer relationships and understanding customer needs.
• Managing the end-to-end renewal sales process.
• Identifying opportunities to upsell and cross-sell additional products and services.
• Achieving renewal, retention and revenue targets.
• Using customer and commercial data to identify opportunities and mitigate churn risks.
• Working closely with Account Managers and Customer Service teams to deliver excellent customer outcomes.
• Developing negotiation, objection handling and consultative selling skills

Qualifications

• A minimum of 2:1 in any degree
• Competent in using Microsoft Office applications, particularly Excel and Outlook.
• Able to adapt to change, responding well to delays or unexpected demands.
• Excellent verbal and written communication skills.
• Self-motivated.
• Good at working as part of a team.
• Excellent attention to detail.

Additional Information

• A friendly culture that mirrors our proposition to our customers.
• A fast-growing organisation that defines itself as being agile and innovative.
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

#OH

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We also offer:

• Global Female Health Policy & Female Health Champions
• Pregnancy Loss and Fertility Treatment Policies
• Endometriosis Friendly Employer (UK)
• Women-focused gym & female health events
• Mental Health First Aiders
• Disability Confident Committed Employer (Level 1)
• Race at Work Charter signatory
• Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025
• Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
• Give as you earn scheme (payroll giving) and match funding

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.