B2B Sales Account Executive — Uncapped Bonus Potential

Confidential; Chelmsford; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Established customer portfolio to grow

Clear and achievable sales targets

Structured training and development

In-house certifications and skills

Supportive environment with continuous

Career progression opportunities

Weekday hours

Family-run business

Job summary

The Plumbing Distribution Company Ltd (PDC) in Chelmsford is seeking a proactive Sales Account Executive to manage and grow an established customer portfolio within the UK. This permanent, full-time role offers a £35,000 basic salary plus an uncapped monthly bonus, with realistic OTE £40,000–£50,000+ and no weekend work.

You will build relationships with plumbing merchants and builders' merchants, identify new opportunities, and work closely with operations and logistics to meet sales and gross

Qualifications

• Experience in B2B sales, account management, or telesales.
• Proven ability to manage and develop customer accounts.
• Strong communication and relationship-building skills.
• Confident engaging customers and influencing purchasing decisions.
• Professional telephone manner and verbal communication.
• Commercial awareness and a results-focused approach.
• Strong organizational and time-management skills.
• Experience using CRM systems and MS Office.
• A proactive, resilient and persistent approach to sales.
• Ability to manage multiple priorities and targets.
• Customer-focused problem solving.
• Experience in plumbing/heating/building products advantageous.

Responsibilities

• Manage and develop an established portfolio of plumbing and builders' merchant customers.
• Achieve agreed sales, revenue and account growth targets.
• Handle inbound sales enquiries by telephone, email, WhatsApp and customer portal.
• Proactively contact existing, dormant and prospective customers to generate new business.
• Build relationships with key customer decisionmakers.
• Identify upselling, cross-selling and product promotion opportunities.
• Prepare quotations and follow up opportunities to maximise conversion.
• Manage the sales process from enquiry through to order completion.
• Identify and secure new merchant accounts across the UK.
• Reactivate dormant and develop underperforming customer accounts.
• Maintain regular customer contact through a structured monthly call programme.
• Follow up all quotations within 48 hours.
• Maintain accurate CRM records and sales activity.
• Monitor account performance, opportunities and pipeline development.
• Work with internal departments to resolve customer, stock, delivery and service issues.

Skills

B2B sales

Account management

CRM systems

Microsoft Office

Relationship building

Communication skills

Tools

CRM systems

Microsoft Office

Job description

The Plumbing Distribution Company Ltd (PDC) in Chelmsford is seeking a proactive Sales Account Executive to manage and grow an established customer portfolio within the UK. This permanent, full-time role offers a £35,000 basic salary plus an uncapped monthly bonus, with realistic OTE £40,000–£50,000+ and no weekend work.

You will build relationships with plumbing merchants and builders' merchants, identify new opportunities, and work closely with operations and logistics to meet sales and gross