B2B Sales Manager: Lead Growth & Team Performance

THE PLUMBING DISTRIBUTION COMPANY LTD; Essex; On-site; GBP 38,000 - 47,000; Full time

Benefits offered by this job

Performance bonus

28 days holiday

Christmas shutdown

Established customer portfolio

Structured training & development

Long-term career progression

Free on-site parking

Family-run environment

Job summary

The Plumbing Distribution Company Ltd, a family-run B2B plumbing distributor based near Chelmsford, seeks a Sales Manager to lead the internal sales team, develop customer accounts, and drive profitable growth. This hands-on role combines direct selling, account management, and team leadership.

You will manage your own portfolio while coaching and developing a team of Internal Sales Executives, working closely with Directors to deliver measurable results and achieve targets.

Qualifications

• Proven B2B sales, account management, and business development experience.
• Previous experience leading or managing a sales team.
• Demonstrable success achieving targets and winning new business.
• Excellent communication, negotiation, and objection-handling skills.
• Strong coaching, leadership, and performance management abilities.
• Commercial awareness, including revenue and gross profit.
• Experience using CRM systems, sales reporting and KPIs.
• Excellent organisation, problem-solving, and time-management skills.
• A proactive, resilient, and results-focused approach.

Responsibilities

• Manage and grow an established portfolio of plumbing and builders' merchant customers.
• Generate new business through proactive outbound sales activity.
• Identify upselling, cross-selling, and product promotion opportunities.
• Build strong customer relationships, prepare quotations, and maximise conversions.
• Reactivate dormant accounts and develop underperforming customers.
• Achieve agreed sales, revenue, and gross profit targets.
• Lead, motivate and develop a high-performing internal sales team.
• Set and monitor individual and team targets and KPIs.
• Deliver coaching, training, one-to-ones, and performance reviews, supported by the HR Manager.
• Address underperformance and implement improvement plans.
• Support recruitment, onboarding, and employee development.
• Promote accountability, professionalism, and a results-driven culture.
• Analyse sales activity, customer accounts, and opportunities for growth.
• Oversee enquiries, quotations, follow-ups, and sales pipelines.
• Maintain accurate CRM records, forecasts, and performance reports.
• Work collaboratively with Purchasing, Operations and Logistics.
• Improve sales processes, productivity, customer retention, and profitability.

Job description

The Plumbing Distribution Company Ltd, a family-run B2B plumbing distributor based near Chelmsford, seeks a Sales Manager to lead the internal sales team, develop customer accounts, and drive profitable growth. This hands-on role combines direct selling, account management, and team leadership.

You will manage your own portfolio while coaching and developing a team of Internal Sales Executives, working closely with Directors to deliver measurable results and achieve targets.