B2B Client Relations Executive

Halmer Recruit; Aldershot; On-site; GBP 30,000 - 34,000; Full time

Job summary

Halmer Recruit is seeking a confident Customer Service Executive to join an established business in Aldershot. This B2B role focuses on building relationships with business customers, handling enquiries, and delivering excellent service.

You’ll manage a portfolio of business customers, calling regularly, identifying opportunities, and working with CRM. The salary is £30,000 - £33,500, and the role is full-time and office-based.

Qualifications

• You could currently be working in customer service, customer support, sales support, internal sales, account support or another B2B customer-facing position.

Responsibilities

• Building strong relationships with existing B2B customers
• Speaking with customers regularly over the telephone
• Managing customer enquiries and providing a high level of service
• Proactively keeping in touch with your customer base
• Understanding customers' requirements and identifying how you can support them
• Following up on enquiries, quotations and previous conversations
• Welcoming and supporting new customers
• Reconnecting with customers who haven't been in touch recently
• Identifying opportunities for repeat and additional business
• Providing information on products and services
• Maintaining accurate customer information on the CRM
• Working closely with other departments to ensure customers receive an excellent service

Skills

B2B customer service

Phone communication

Relationship building

Organised & detail-oriented

Tools

CRM systems

Job description

Halmer Recruit is seeking a confident Customer Service Executive to join an established business in Aldershot. This B2B role focuses on building relationships with business customers, handling enquiries, and delivering excellent service.

You’ll manage a portfolio of business customers, calling regularly, identifying opportunities, and working with CRM. The salary is £30,000 - £33,500, and the role is full-time and office-based.