B2B Account Manager – Creative Agency (EU/US)

ArmstrongB2B; Chester; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

25 days holiday

Birthday holiday

Bank holidays

Company events

Cycle to work scheme

Vitality healthcare

Job summary

ArmstrongB2B in Chester is seeking an experienced Account Manager with 2–4 years in a creative or digital agency to manage a portfolio of industrial manufacturing accounts across Europe and the US. You will guide marketing activity, build client relationships and coordinate with internal teams to deliver campaigns.

Responsibilities include planning annual marketing strategies, upselling opportunities, briefing, budgeting, and reporting to senior management.

Qualifications

• You should be confident in your approach with clients and the creative team.
• As a relationship-based role, you need to be personable and customer centric.
• Carry out project management and planning in accordance with the needs of your clients, including setting goals and timelines.

Responsibilities

• Delivering your client’s annual strategic marketing plans.
• Building on and establishing new client relationships.
• Opportunity spotting in each account to upsell additional projects to existing client base.
• Collating contact reports and scheduling work into the studio.
• Brief writing, including objectives and KPIs, developing timing and project plans.
• Monitoring quality and deadlines.
• Managing multiple projects simultaneously, staying on track with all tasks involved for each.
• Tracking budgets, populating reconciliation reports for senior management to review.
• Reporting to senior management weekly on sales opportunities.
• Develop proposals with the support of the Account Director, Head of Geography or Head of Client Services.
• Populating and updating client’s weekly status reports.
• Visit clients regularly.

Skills

Relationship management

Project management

Budget management

Multi-tasking

Attention to detail

Team leadership

Sell creative benefits

Prioritisation

Job description

ArmstrongB2B in Chester is seeking an experienced Account Manager with 2–4 years in a creative or digital agency to manage a portfolio of industrial manufacturing accounts across Europe and the US. You will guide marketing activity, build client relationships and coordinate with internal teams to deliver campaigns.

Responsibilities include planning annual marketing strategies, upselling opportunities, briefing, budgeting, and reporting to senior management.