Account Director

Armstrong Partnership Limited; Chester; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Company pension

Cycle to work scheme

Enhanced maternity leave

Enhanced paternity leave

Sick pay

In-house bar

Free haircuts

Team awards

Social events

Vitality healthcare

Job summary

Armstrong Partnership Limited is seeking an Account Director with 5–7 years agency experience in B2B marketing to lead the Client Services team. You will work with the Head of Client Services and report to senior leadership, managing a team of Account Managers and Account Executives across Europe and the USA. Expect to drive growth, nurture client relationships, and pitch new opportunities from the Chester, UK base.

Qualifications

• 5–7 years agency experience in B2B marketing.
• 2–3 years in a senior client services role.
• Experience in a creative or digital agency environment.
• Ability to lead and develop a team across multiple accounts.

Responsibilities

• Drive growth within accounts and report key financial data to senior leadership.
• Establish and nurture long-lasting client relationships.
• Identify and pursue new business opportunities within client groups and sell in-house disciplines.
• Create detailed proposals and participate in pitches.
• Manage projects and allocate resources as needed to support the team.
• Direct, guide and evaluate internal team performance.
• Work with Operations to book resources and track project budgets.
• Monitor creative quality, consistency and deadlines.

Skills

Commercial acumen

Industry knowledge

Relationship management

Attention to detail

Brief writing

Travel willingness

Job description

ArmstrongB2B ® is a 60 strong, multidisciplinary agency that offers strategy, design, digital, social media, 3D, animation, photography, video & motion from a single source. We have Chester, UK and New York, USA offices. We work globally with world leading industrial manufacturing brands. We develop marketing strategies that deliver exceptional ROI for our customers.

Our work includes rebrand and repositioning, commercial strategy, integrated marketing campaigns, product launches, market diversification. We also work clients on product animations, innovative web platforms, corporate videos, photography shoots and exhibition support.

The Role

The agency is looking for an Account Director with 5-7 years agency experience in B2B marketing, to join the 15 strong Client Services team. You will have worked in a similar senior client services role for a creative or digital agency for at least 2-3 years. You will be supported and guided by Head of Client Services and report directly into the Head of Europe or USA. You will be responsible for a team of Account Managers and Account Executives supporting them to service their clients, creating proposals and visiting manufacturing clients throughout Europe and USA regularly. You will lead your team, grow accounts, fulfil client’s marketing calendars with planned marketing activities as well as building and maintaining strong relationships with internal teams.

Responsibilities

• Driving growth within accounts and reporting key financial data to the senior leadership team.
• Establishing and nurture long-lasting client relationships.
• Identify and drive new business opportunities within client groups and selling all the in-house creative disciplines.
• Create detailed proposals and play an active role in pitching.
• Manage projects when needed to support the team.
• Direct, guide and empower an internal team and conduct performance reviews.
• Work closely with the Operations team to book and prioritise resource, tracking budget on projects with a junior team.
• Monitoring creative quality, consistency and deadlines.

Requirements & Skills

• Exceptional commercial acumen driving profitability to reach targets set.
• In-depth knowledge of the industrial manufacturing sectors we work in.
• As a relationship-based role, you need to be confident, personable and customer centric.
• You will have an unwavering attention to detail and deadlines.
• Confident in creative brief writing and run briefing meetings with senior creative colleagues.
• Be willing and able to travel monthly within UK, Europe & USA.

Package

• Salary £40,000-£45,000 basic with OTE (commission-based, uncapped).
• 25 days holiday (+ birthday + bank hols + increasing with service)

Company Benefits

• Company events
• Company pension
• Cycle to work scheme
• Enhanced maternity leave
• Enhanced paternity leave
• Sick pay
• In-house bar
• Free haircuts
• Team awards
• Social events
• Vitality healthcare
• Loyalty and birthday holiday days

Your privacy (see our Privacy Policy for full details)
The Armstrong Partnership Limited will process the personal data you provide together with any other information we receive from or about you for administration, market research, profiling, and relationship building on the basis of our legitimate interests to do so to. We may retain it for 2 years on secure servers in the UK using a trusted service provider.
With your consent, we will send you information you request by the communication methods you have chosen.
You have the right to access your personal data and, in some cases, to require us to restrict, erase or rectify it and the right of data portability.
Concerns or complaints can be made to [e-mail] or the Information Commissioner’s Office.