Aviation Ground Dispatcher | Training & Parking

Swissport; Greater London; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Employee Assistance Programme

Wellness initiatives

Free onsite parking

Employer pension

Career progression

Job summary

Swissport at Gatwick Airport is seeking a Dispatch Agent (Operations) to coordinate cargo movements and ensure on-time dispatch of shipments to their destinations. The role requires strong communication, organisation, and a proactive approach to safety and compliance.

You will prepare flight paperwork, liaise with ground crews and flight operations, manage aircraft turnaround, and drive airside vehicles as needed. This is a full-time, shift-based position offering training and career progression.

Qualifications

• Experience in aircraft ground operations or ramp handling beneficial.
• Knowledge of loading procedures, weight & balance, and aviation safety regulations.

Responsibilities

• Prepare paperwork for flight crew, including flight plans and load data.
• Communicate aircraft fuel and load data to flight crew and load control.
• Liaise with ground crew, flight operations, and authorities to meet specifications and safety requirements.
• Prioritise tasks and manage aircraft turnaround from arrival to departure.
• Operate aerobridges and stand guidance systems safely to assist boarding and disembarkation.
• Drive airside vehicles (cars, vans, minibuses) in line with airport rules.
• Perform weight and balance calculations as required.

Skills

Communication

Organisational skills

Time management

Flexibility

Attention to detail

Customer service

Aviation safety knowledge

Job description

Swissport at Gatwick Airport is seeking a Dispatch Agent (Operations) to coordinate cargo movements and ensure on-time dispatch of shipments to their destinations. The role requires strong communication, organisation, and a proactive approach to safety and compliance.

You will prepare flight paperwork, liaise with ground crews and flight operations, manage aircraft turnaround, and drive airside vehicles as needed. This is a full-time, shift-based position offering training and career progression.