Airport Dispatch & Ground Ops Specialist - Full Time

Swissport International AG; Tooting; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Employee parking

Employee assistance program

Training & development

Pension plan

Career progression

Job summary

Swissport is recruiting a Dispatch Agent (Operations) at Gatwick Airport. The role focuses on coordinating the movement of cargo and ensuring timely dispatch of shipments, with responsibilities spanning paperwork, data communication, stakeholder liaison and aircraft turnaround.

You will work 37.5 hours per week on a shift pattern, including early mornings, evenings, weekends, and holidays, in a fast-paced aviation environment. Training and development opportunities are provided.

Qualifications

• Experience in aircraft ground operations, ramp handling, or similar roles is beneficial.
• Knowledge of aircraft loading procedures and aviation safety regulations.
• Excellent communication with stakeholders at all levels.
• Strong organisational skills to prioritise tasks in a fast-paced environment.
• Flexibility to work varied shifts, including mornings, evenings, weekends and holidays.

Responsibilities

• Prepare paperwork for flight crew, including flight plans, load sheets and fuel data.
• Accurately communicate fuel and load data to flight crew and load control.
• Liaise with ground crew, flight operations and airport authorities to ensure the aircraft is loaded as per specs.
• Prioritise tasks and manage turnaround of aircraft from arrival to departure.
• Operate aerobridges and stand guidance systems safely to facilitate boarding and disembarkation.
• Drive airside vehicles in compliance with airport regulations and safety protocols.
• Perform weight and balance calculations as required, ensuring regulatory compliance.

Skills

Ground operations experience

Weight and balance knowledge

Communication skills

Organisational skills

Shift flexibility

UK driving licence

Job description

Swissport is recruiting a Dispatch Agent (Operations) at Gatwick Airport. The role focuses on coordinating the movement of cargo and ensuring timely dispatch of shipments, with responsibilities spanning paperwork, data communication, stakeholder liaison and aircraft turnaround.

You will work 37.5 hours per week on a shift pattern, including early mornings, evenings, weekends, and holidays, in a fast-paced aviation environment. Training and development opportunities are provided.