AV Service Engineer

Zebrec; Greater London; On-site; GBP 35,000 - 48,000; Full time

Job summary

Zebrec is seeking an AV Service Engineer to join our reputable team in London. The role involves hands-on AV service tasks, site visits, and close collaboration with manufacturers to resolve issues on premises.

Ideal candidates will have at least 2 years of AV service experience, familiarity with conference room tech (Crestron, Extron, AMX, Biamp, BSS Soundweb), and strong IT/network troubleshooting skills. Travel across London and nearby areas is expected.

Qualifications

• 2 years minimum experience within an AV service role.
• Experience with conference room technologies: Crestron, Extron, AMX, Biamp, BSS Soundweb.
• Proficiency in IT network fundamentals and basic diagnostics.
• Ability to read schematics.

Responsibilities

• Carrying out site visits to remedy issues that can't be resolved remotely.
• Ensuring ticket accuracy, including complete and detailed logs of all activities, time spent, materials used, and actions taken.
• Raising cases with manufacturers and following up on open cases.
• Happy to work in London and travel to surrounding areas.

Skills

AV service tasks

Network fundamentals

Schematic reading

Video/Audio processing

Troubleshooting

Site visits

AV hardware integration

Tools

Crestron

Extron

AMX

Biamp

BSS Soundweb

Job description

Zebrec are delighted to offer this role as AV Service Engineer working for our client who is a reputable & leading provider of professional services to their industry of Audio Visual Systems Integration, Smart Room Technology & Network & IT Infrastructure.

Snapshot of Role, Responsibilities & Skills for the : AV Service Engineer

My client would consider a AV Technician candidate who has had exposure to AV Service related tasks

• Carrying out site visits to remedy issues that can't be resolved remotely
• Ensuring ticket accuracy, including complete and detailed logs of all activities, time spent, materials used, and actions taken.
• Raising cases with manufactures and following up on open cases.
• Experience with conference room technologies such as Crestron, Extron, AMX, Biamp, and BSS Soundweb
• Experience with video and audio processing technologies
• Building-related technology experience, including access control, CCTV, BMS, and lighting.
• Proficiency in IT network fundamentals, including network troubleshooting, IP addressing, VLAN awareness, and cable testing.
• Competent in firmware updates and basic diagnostics for networked AV components.
• Ability to read schematics
• 2 years minimum experience within an AV Service related role
• Happy to work in London and travel to surrounding areas