Audio Visual Engineer

Prospero Integrated; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Prospero Integrated is seeking a skilled Audio Visual Engineer to install, commission, and maintain professional AV systems across client sites in London and nearby areas. You will diagnose issues, perform preventative maintenance, and support customers with clear, professional guidance.

The role involves traveling to client sites, coordinating with project managers, and ensuring high standards of service and safety in every engagement.

Qualifications

• Experience as AV Engineer or similar technical role.
• Strong fault-finding and problem-solving abilities.
• Good knowledge of professional audio and video equipment.
• Experience installing and commissioning AV systems.
• Knowledge of AV signal flow and cabling.
• Understanding of IP networking and AV-over-IP.
• Experience with video conferencing and meeting-room technology.
• Excellent communication and customer service skills.

Responsibilities

• Install, configure and commission professional AV systems.
• Attend client sites across London for planned and reactive service work.
• Diagnose and resolve hardware, software and connectivity issues.
• Carry out preventative maintenance and system health checks.
• Fault-find audio, video, control and networking systems.
• Configure and commission video conferencing and collaboration systems.
• Work with AV control systems and signal distribution equipment.
• Provide technical support and advice to customers.
• Complete service reports and commissioning documentation accurately.
• Liaise with project managers, customers, manufacturers and suppliers.

Skills

Fault-finding

IP networking

Video conferencing

AV-over-IP

Customer service

Team collaboration

Tools

Crestron

Extron

Q-SYS

Biamp

Shure

Dante

Microsoft Teams Rooms

Zoom Rooms

HDBaseT

SDI

DSP

Control systems

Job description

We are looking for a talented and customer-focused Audio Visual Engineer to join our growing team, working across London and the surrounding areas. As an AV Engineer, you will be responsible for installing, commissioning, maintaining and fault-finding professional audio visual systems at a variety of client sites. You will work closely with customers and internal teams to ensure systems are delivered and maintained to a high standard.

This is an ideal opportunity for an experienced AV Engineer looking for a varied role where no two days are the same.

Key Responsibilities

• Install, configure and commission professional AV systems.
• Attend client sites across London to carry out planned and reactive service work.
• Diagnose and resolve hardware, software and connectivity issues.
• Carry out preventative maintenance and system health checks.
• Fault-find audio, video, control and networking systems.
• Configure and commission video conferencing and collaboration systems.
• Work with AV control systems and signal distribution equipment.
• Provide technical support and advice to customers.
• Complete service reports, commissioning documentation and job sheets accurately.
• Liaise with project managers, customers, manufacturers and suppliers.
• Ensure all work is completed safely, professionally and to a high standard.
• Travel to client sites throughout London and occasionally further afield.

About You

• Previous experience working as an AV Engineer or in a similar technical role.
• Strong fault-finding and problem-solving skills.
• Good knowledge of professional audio and video equipment.
• Experience installing and commissioning AV systems.
• Knowledge of AV signal flow and cabling.
• An understanding of IP networking and AV-over-IP.
• Experience with video conferencing and meeting-room technology.
• Excellent communication and customer service skills.
• The ability to work independently and as part of a team.
• A professional appearance and attitude when working at client sites.
• A full UK driving licence.

Desirable Experience

• Experience with Crestron, Extron, Q-SYS, Biamp, Shure, Dante, Microsoft Teams Rooms, Zoom Rooms, HDBaseT, SDI, AV-over-IP, DSP and control systems would be highly advantageous.
• Relevant manufacturer certifications would also be beneficial, although full training can be provided for the right candidate.