AV Cover Technician

Kinly’s Global Services; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Company benefits

Job summary

Kinly is seeking a proven AV Technician to join the Cover Team, focusing on maintaining and supporting AV/VC systems at client sites across the UK, with a strong presence in London.

The role involves event support, routine room checks, and on-site troubleshooting, offering exposure to diverse kits and setups while developing expertise in audio-visual technology and customer service.

Qualifications

• Experience operating video conferencing hardware across Teams, Skype, Zoom, Webex, or similar platforms.
• Proven ability to set up and operate PA, projection and room control/booking systems.
• Experience with vision/mixing desks and camera controls is preferred.
• Flexible, customer-focused approach with the ability to maintain service quality under pressure.

Responsibilities

• Provide maintenance and technical support for AV and VC equipment at client sites.
• Cover onsite technician holidays and absences as required.
• Offer AV/VC support to clients and staff during meetings.
• Set up, operate and maintain AV/VC equipment for events and meetings.
• Support meetings on Teams, Zoom, Webex, and similar platforms.
• Adapt to permanent or lone-site assignments across client locations.
• Assist end users with on-site needs and equipment setups for events.

Skills

Video conferencing hardware

PA system operation

Projection systems

Vision mixing

Camera control

Crestron/AMX panels

Customer service

Time management

Tools

Crestron

AMX

Job description

Salary: Flexible, (dependent on experience), plus company benefits

Interview Process: 2 stage

Hours: Monday – Friday: 40 hours (shifts range between 7am – 7pm)

Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations.

Due to an internal promotion, we now have an opportunity for a proven AV Technician to join our highly collaborative Cover Team, whose responsibilities are to cover our various client sites providing additional support.

This role gives you access to all our client contracts in the UK (mostly in London), and provides technicians with the opportunity to learn different tech/kit and set ups for different sites.

Support can vary from basic room checks, Business-as-usual support, to more complex events and auditorium support; so no day is the same and is an excellent opportunity to grow and develop as an AV Technician.

Key responsibilities:

• Providing maintenance/technical support of Audio Visual and Video Conferencing equipment, Vision Mixing, Sound Mixing and Camera Operation with various systems at different Client’s offices onsite
• Covering the Onsite Technician’s holiday, sickness and absence leave.
• Providing AV/VC support to our clients, their staff and external clients
• Setting up, operating and maintaining AV/VC equipment
• Supporting meetings for Teams, Zoom and Webex etc
• Adapting to work as part of a permanent based AV team or working on a lone site independently
• Adapting to working on various Client sites which have different requirements and systems/programs
• Supporting end users as requested by the Client
• Event support including set up and operation of PA systems, VC System, projection systems etc; which could be in small Event environments or full auditorium setups
• Providing Event Support to auditorium events utilising Sound Desk, Vision Mixing and Camera Operation skills

Skills and experience:

• Ability to operate Video conference hardware (Microsoft teams, Skype, Cisco, Webex, Poly etc) and to troubleshoot any potential issues relating to audio feedback, no video etc
• Proven experience in operating PA, projection and room control/booking systems (Crestron/AMX/ Crestron touch Panels etc)
• Proven experience with digital mixing desks, vision mixers and camera controls
• Maturity, especially when under pressure and being able to maintain excellence in Customer Service with clients of all seniority levels
• Excellent organisational and time management skills. The nature of this role involves last minute requests and as such, flexibility is also a key attribute
• Adaptability to work in unfamiliar surroundings
• Organised and efficient at maintaining your own records/notes for each Client site and its requirements
• InfoComm CTS certification would be advantageous
• Manual handling tasks will be required when necessary for moving equipment

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

If you do require details of the vacancy or the application process in an alternative format, please either email [e-mail] outlining your requirements.

Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.