Autonomous IT & Systems Technician — Own the Tech

Trinity Resource Solutions; England; Sur place; GBP 26 000 - 38 000; Plein temps

Résumé du poste

Trinity Resource Solutions is seeking an IT & Systems Technician to be the sole internal IT professional for a creative business of about 50 staff. You will administer Microsoft 365 and Google Workspace, troubleshoot across Windows and macOS, and manage network infrastructure including Wi‑Fi and VLANs.

You will liaise with external IT providers as needed. The role emphasizes ownership, hands-on problem solving and proactive support to non-technical colleagues, with a focus on security compliance

Qualifications

• Proven experience in IT support or systems administration.
• Strong Microsoft 365 knowledge.
• Good understanding of networking, cybersecurity and endpoint management.
• Experience with Google Workspace, Windows and macOS.

Responsabilités

• Administer Microsoft 365 and Google Workspace including users, licences, permissions and email security.
• Provide day-to-day IT support across Windows, macOS, mobile devices, software and peripherals.
• Manage and troubleshoot business networks including Wi‑Fi, routers, firewalls, switches and VLANs.
• Support Zoom Workplace, VoIP telephony, Yealink devices and meeting room technology.
• Maintain endpoint security, system updates, Cyber Essentials requirements and access controls.
• Manage IT assets, software licences, onboarding/offboarding and technical documentation.
• Liaise with external IT providers and technology suppliers where required.

Connaissances

Microsoft 365

Google Workspace

Windows

macOS

Networking

Cybersecurity

End-user support

Outils

TP-Link Omada

DrayTek

Zoom

Yealink devices

VoIP systems

Description du poste

Trinity Resource Solutions is seeking an IT & Systems Technician to be the sole internal IT professional for a creative business of about 50 staff. You will administer Microsoft 365 and Google Workspace, troubleshoot across Windows and macOS, and manage network infrastructure including Wi‑Fi and VLANs.

You will liaise with external IT providers as needed. The role emphasizes ownership, hands-on problem solving and proactive support to non-technical colleagues, with a focus on security compliance